Version 2.0 update install failed

Roon Core Machine

M1 Mac mini 2020 running Ventura 13.3.1

Networking Gear & Setup Details

Eero mesh wifi

Connected Audio Devices

Cambridge Audio CXNv2
Only device having issue is my iPhone 13 proMax running iOS 16.6

Number of Tracks in Library

22,000

Description of Issue

When starting ROON on my iPhone is says an update is required. When I’m the About section of Roon on my core machine, it’s says there was an error checking for an update.

It seems to me fine on all other devices apart from this message and means I cannot open or accept Roon via my iPhone.

I have tried restarting both Roon core and the machine without success. Have never have previous issues with any updates

It is just in a loop constantly trying to download and install. The download progress bar gets to about 75% before it says Installing but it fails every time with the below message.

As Roon remote is my way to control my Cambridge Audio streaming system, this means my main source is unavailable.

I should note that Arc is working fine.




Download the installer to circumvent your issue…

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Thanks Marin, I’ll give that a try.

Hi Marin

I just wanted to say thank you for your help. Running the installer did indeed solve the problem.

Regards

Steve

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