Volume control not working properly

Support
1

nuc i5 gen 11 16 g ram

Dutch and Dutch 8c
Controlled via iPad

Networking Gear & Setup Details

TP link Archer 2800 modem/router

Connected Audio Devices

Dutch and Dutch 8c connected to Lan via power lines and Ethernet cable

Number of Tracks in Library

About 40.ooo tracks

Description of Issue

When in the Roon app on the iPad and wanting to change volume, touching the volume slider knocks the 8c off and I get the notification that there’s no attached playback device
All worked until about four days ago
Please resolve
Thank you

2

What troubleshooting have you done so far?

3

Hi Hickman
I have turned off/on everything in the replay chain
Thanks

4

Did that include the networking equipment?

5

Yes everything was cycled

6

Hi
Has anyone else experianced this problem?
Thanks

9

core 2.0 (build 1234)
This tablet2.0 (build1219
I hope I have given the right info
Thanks Menzies

10

instantaneous
The phyisical volume control on the ipad has the same effect

11

the 8c gets knocked off then comes back on again after a few seconds.
Completly ruins the listening experiance

13

Good day Lewis
The 8c is on 2.2.33
Thanks again for your time

15

Hi @Gerald_Gosnell,

Thank you for your patience and please excuse the long delay. Are you still experiencing volume control issues on this endpoint?

16

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