Volume control slider on iPad jumps to the right increasing volume too much

Support
1

Core Machine
Nucleus, iPad as frontend

Audio Devices
RME Adi2 Pro and WLM Lisbeth active speaker

Description of Issue

A few times I had the situation that the volume control slider jumps to the right if I tried to reduce the volume with the slider. Unfortunately this has burned my tweeters in both boxes.

I thought it is may be a problem with my iPad but today my friend told me he had now the same problem.

I use DSP Volume control to adjust the volume via the Roon frontend instead with the volume control of the RME ADI 2 Pro.

Do you have any idea what the reason could be?

2

Hello @Crooner,

Thank you for letting us know of this and for your patience while we got a chance to reply. I’m very sorry to hear about the issue you’re experiencing when using your iPad as a remote.

It’s terrible that your devices got damaged - I do hope repairs are possible :wrench: . For the future, you could consider setting volume limits (e.g. maximum volume) for your device:

As for your iPad, if you haven’t yet, could you please:

  • uninstall the Roon Remote app
  • restart the iPad
  • reinstall the Roon Remote app

Thanks in advance :pray:

3

Thank you Rebeka. I try it and let you know if I have the volume control issue again.
Crooner

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