# Volume level jumps back to a "default" value and is out of sync with roon ready Minidsp SHD **URL:** \ **Category:** Support\ **Created:** [November 24, 2023, 9:51am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998 "2023-11-24T09:51:23Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [November 24, 2023, 9:51am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/1 "2023-11-24T09:51:23Z")
### Roon Core Machine I’m running Roon Server on a own built Windows 11 machine, running the latest version 2.0 build 1353. ### Connected Audio Devices I have 2 Roon Ready devices: - Minidsp SHD (Version 3.571 and RAAT SDK Version 1.1.38) over ethernet cable - Bluesound Pulse Mini 2i over wifi Remote is ios application or on Windows 11 (laptop/Roon Server) I only use Qobuz as music source ### Description of Issue I’m not sure if it is due to a new update on the side of Minidsp SHD or Roon, but I experience lately that controlling the volume of the Minidsp SHD doesn’t stay in sync. I’m able to change the volume, however it always jumps back to -50 at this moment, while for example the actual volume level is -45 on the device. If I want to change the volume again in Roon, the Minidsp SHD jumps first back to -50… I tried to close all instances of Roon like server and remotes, disabled/enabled Minidsp SHD, but even when I start Roon Server again, the volume level is still not in sync. ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [November 24, 2023, 10:43am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/3 "2023-11-24T10:43:16Z")
Having this same issue and temporarily using fhe SHD or Harmony remote for volume until it’s fixed. ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [November 27, 2023, 9:56am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/4 "2023-11-27T09:56:46Z")
I’m glad that I’m not the only one with this issue. I hope it will be fixed soon 🙂 ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [November 29, 2023, 3:20pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/5 "2023-11-29T15:20:26Z")
I sent miniDSP support a few messages about this. They were unable to duplicate the problem but last night I sent a video of it. The volume doesn’t seem to be jumping anymore today, but they haven’t replied back. Maybe they fixed it? Seems promising. ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [December 1, 2023, 10:36am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/6 "2023-12-01T10:36:41Z")
It’s not fixed for me, it still jumps back to another volume level… ---
**Author:** ![connor](https://community.roonlabs.com/user_avatar/community.roonlabs.com/connor/32/172788_2.png) [@connor](https://community.roonlabs.com/u/connor)\ **Post date:** [December 4, 2023, 10:50pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/8 "2023-12-04T22:50:06Z")
Hi @Hannes_B, Thank you for the report and your patience as we worked through the queue to reach your inquiry. We have a few clarifying questions that will help expedite our investigation. First off, do you have any DSP applied to the MiniDSP Zone in question? What about volume leveling? Please share a screenshot of the Signal Path within Roon for the MiniDSP RoonReady Zone at your convenience. Secondly, do you see this issue when using Airplay or another protocol to connect to the MiniDSP in Roon? Lastly, what happens if you uninstall the GUI component of Roon (Roon.exe) on your Windows RoonServer machine, leaving only RoonServer.exe, and use another Remote to control the MiniDSP endpoint? Thank you! ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [December 5, 2023, 1:33am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/10 "2023-12-05T01:33:40Z")
This issue has returned for me, so I’ll share my settings, too. I am using DSP (Dirac Live) but not Roon/Muse DSP. The problem is there with or without DSP activated. No volume leveling. Signal path attached. I’m using a NUC and the SHD remote and Harmony remote both control volume correctly with no surprise volume jumps. ![image](https://roon-community-uploads.s3.amazonaws.com/original/4X/3/d/e/3de9139e1fd8eba4a4d05dc25621101da8017c14.jpeg) ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [December 6, 2023, 10:27am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/11 "2023-12-06T10:27:26Z")
Hello Connor, I’n not using any dsp in Roon itself, however I have the balance level and delay altered in the Minidsp to correct the center of the stereo image, no Dirac applied (yet). This have been the case from the start, when it all worked fine. I use Roon to control the volume of my Roon ready devices, which have been the case from the start as well, when it all worked fine. Nothing else applied regarding controllong volume/levelling. My signal path: ![Roon](https://roon-community-uploads.s3.amazonaws.com/original/4X/c/b/4/cb44ad2683073e9acab4d488c8bbc887ad177086.png) Using Airplay works differently, it doesnt alter the volume of the Minidsp itself when playing with the volume level… I’ll see if I can test unistalling the GUI component and let you know. edit: I uninstalled Roon Server and deleted all folders on my Windows computer, after a new installation it seemed to be solved. However after using the miniDSP remote to control volume, Roon will, after changing the volume in Roon, always jumps back to the latest volume level set with the remote. ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [December 10, 2023, 5:35pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/12 "2023-12-10T17:35:39Z")
Connor do you have any updates on this issue? I have also emailed miniDSP support again this morning and I’m waiting for their reply. ---
**Author:** ![connor](https://community.roonlabs.com/user_avatar/community.roonlabs.com/connor/32/172788_2.png) [@connor](https://community.roonlabs.com/u/connor)\ **Post date:** [December 11, 2023, 6:03pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/13 "2023-12-11T18:03:16Z")
Hi everyone, Thank you for your patience and the recent reports - we’re continuing to investigate this issue and will have a more detailed update as soon as possible. ---
**Author:** ![fver](https://community.roonlabs.com/letter_avatar/fver/32/5_5575768a8748004e209b776fc1b2916d.png) [@fver](https://community.roonlabs.com/u/fver)\ **Post date:** [December 11, 2023, 10:38pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/14 "2023-12-11T22:38:47Z")
Hi Connor, having same/similar issue - volume on SHD is getting reset by server(?) regularly… scenario: SHD and Volumio recently updated, room app on IOS. It looks like the volume value it is jumping to is the one that is set in the IOS Volumio app, even when deleting the app it keeps on happening. 1. set volume in Volumio app to -50db 2. set the volume in Roon app to -40db 3. after a random time (within a minute) the volume in Roon app jumps back to -50db, SHD keeps on playing at the set value -40db 4. if you change the volume in the Roon app it will start from -50, not the -40 at which the SHD is playing. @Hannes_B @JAM are you seeing the same thing or am I hallucinating? Fver ---
**Author:** ![Marten\_Skoger](https://community.roonlabs.com/letter_avatar/marten_skoger/32/5_5575768a8748004e209b776fc1b2916d.png) [@Marten\_Skoger](https://community.roonlabs.com/u/Marten_Skoger)\ **Post date:** [December 13, 2023, 5:16pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/15 "2023-12-13T17:16:29Z")
I have very similar problems but with HQPlayer. > [@Volume control not working in Roon w. HQPlayer](https://community.roonlabs.com/t/volume-control-not-working-in-roon-w-hqplayer/259079/1): > > Lifting this bug here, since there is zero response in the Roon support: [Volume control not working with HQPlayer since 1353 - #4 by Marten\_Skoger](https://community.roonlabs.com/t/volume-control-not-working-with-hqplayer-since-1353/256192/4) Anybody else experiening this? The volume control in Roon simply doesn’t work anymore. I have to use the HQPlayer volume directly, which is obviously not ideal, since all other interaction takes place in Roon on my iPad. Been trying to get some attention from Roon support, but I only hear crickets. HQPlayer support tried to help, but it seems to be a Roon bug. Tried to do a clean reinstall yesterday, but no luck. ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [December 13, 2023, 8:06pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/16 "2023-12-13T20:06:39Z")
Hi fver, I have indeed a similar issue after updating the SHD and ROON. Not sure where the issue is. It all worked perfectly before. So far I didn’t contact minidsp support as I would think it’s an issue at ROON’s side. I don’t use Volumio, but I noticed that the volume level set of the SHD with its remote will become the default volume level. So indeed, for example, it has been set to -50 with the remote, and I changed it within ROON to -40, it will jump back to -50 in ROON, however the actual volume level is still -40. Altering the volume level within ROON to -45, for example, makes the volume level at the side of SHD first jump to -50 and then change to -45 ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [December 14, 2023, 2:26am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/17 "2023-12-14T02:26:31Z")
Yes I’m having the same experiences as you two. miniDSP has asked me for logs but I’ve been unable to generate them. I hope Roon and/or miniDSP will coordinate at some point to resolve this. ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [December 14, 2023, 7:57am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/18 "2023-12-14T07:57:08Z")
Did they explain to you how to get these logs? I could give it a try ---
**Author:** ![JAM](https://community.roonlabs.com/letter_avatar/jam/32/5_5575768a8748004e209b776fc1b2916d.png) [@JAM](https://community.roonlabs.com/u/JAM)\ **Post date:** [December 14, 2023, 3:04pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/19 "2023-12-14T15:04:03Z")
I was eventually able to access the logs and send them to miniDSP support. If you want to do the same, the instructions [are here](https://support.minidsp.com/support/solutions/articles/47001217858-how-to-send-volumio-logs-to-debug-some-issue-) ---
**Author:** ![Garmt\_van\_der\_Zel](https://community.roonlabs.com/user_avatar/community.roonlabs.com/garmt_van_der_zel/32/88007_2.png) [@Garmt\_van\_der\_Zel](https://community.roonlabs.com/u/Garmt_van_der_Zel)\ **Post date:** [December 15, 2023, 8:43pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/20 "2023-12-15T20:43:41Z")
Having the same problem here with Roon and SHD. Thanks for the support! ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [December 19, 2023, 7:16pm UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/21 "2023-12-19T19:16:45Z")
@connor can you provide us with an update please? It’s been 8 days since your last message… thank you ---
**Author:** ![Hannes\_B](https://community.roonlabs.com/letter_avatar/hannes_b/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hannes\_B](https://community.roonlabs.com/u/Hannes_B)\ **Post date:** [January 4, 2024, 9:47am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/22 "2024-01-04T09:47:49Z")
Hello, Is someone able to provide an update? It’s been more than a month since I reported this bug and not even the reason of it has been given, let alone a solution. It’s really annoying since it all worked fine before. ---
**Author:** ![fver](https://community.roonlabs.com/letter_avatar/fver/32/5_5575768a8748004e209b776fc1b2916d.png) [@fver](https://community.roonlabs.com/u/fver)\ **Post date:** [January 4, 2024, 10:25am UTC](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998/23 "2024-01-04T10:25:14Z")
Hi, I got this update from Minidsp Team, fingers crossed: We’ve already warned the Volumio team and they are working on a fix. Due to holiday break, things just got a bit slower but an update will be expected shortly around early Jan. Thanks for your patience! Hoping this info helps and feel free to contact us if you have further questions. Best Regards miniDSP DevTeam [Next page](https://community.roonlabs.com/t/volume-level-jumps-back-to-a-default-value-and-is-out-of-sync-with-roon-ready-minidsp-shd/256998.md?page=2)