Roon Core Machine
QNAP NAS TS-473
Networking Gear & Setup Details
Connected Audio Devices
Cambridge Audio CXNv2
Library Size
Description of Issue
Hi, my problem is I can’t modify the volume limit setting (0-30). I need a limit 0-100.
Can you help me?
dylan
(Dylan Caudill)
August 23, 2021, 5:13pm
2
Hi @Paolo_Ravizzini
We have an article about settings volume limits here:
If you’re still having issues, can you share a screenshot of what you’re seeing? Thanks!
dylan
(Dylan Caudill)
August 23, 2021, 5:36pm
4
What does it show on the Volume Limits page? Like this:
If I try to change the interval limit i can write but immediately return to old value
dylan
(Dylan Caudill)
August 23, 2021, 5:43pm
7
Do you have any limits set outside of Roon, like directly on the CXNv2?
on the CXNv2 is set to 100%
dylan
(Dylan Caudill)
August 23, 2021, 6:14pm
9
Can you record a video of what’s happening when you change the Safey Limit max value to 100? Are you pressing Save on the next page after making the change?
Processing: 20210823_201550.mp4…
Impossible to send you the video in mp4
dylan
(Dylan Caudill)
August 23, 2021, 6:22pm
12
dylan
(Dylan Caudill)
August 23, 2021, 6:33pm
15
Thanks, @Paolo_Ravizzini . That’s definitely strange and doesn’t seem to be working right. Can you please use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? I’m going to look at logs with the team. Thanks!
What log? where I can find the log of roon?
dylan
(Dylan Caudill)
August 23, 2021, 6:46pm
17
Hi @Paolo_Ravizzini ,
We have instructions here:
Occasionally, Roon Support will need to have a look at your logs or database. The instructions below will walk you through finding various folders that we might need to look into your issue. In most cases, you'll want to look at the machine running...
the logs directory on my roon core on QNAP NAS are in this link:
Shared with Dropbox
1 Like
dylan
(Dylan Caudill)
August 24, 2021, 5:25pm
19
Thanks, @Paolo_Ravizzini — I’ll check with the team on this and will follow up soon!