Volume louder control button sticking on

Support
1

Core Machine (Operating system/System info/Roon build number)

Sonic Transporter running Roon Server 1.7 Build 505

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet via Cisco 2960

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Linn Klimax DSM Katalyst Ethernet in Katalyst Ethernet cable out

Description Of Issue

If I linger too long on the volume control (+ button in Roon), the volume increases progressively and irreversibly to 100%. This can only be stopped by quitting Roon.

3

Hi @William,

Are you clicking the plus button this entire time or just hovering over it?

Is this happening with other zones?

4

Hi Dylan, it is happening on my iPad Pro so no clicking involved, only touch. I have not been using other zones recently.

5

Hi @William,

Thanks for confirming the issue is happening on the iPad. Can you please perform a screen recording of this behavior and upload it to Dropbox / Google Drive and post a link here?

6

Thanks for getting back to me. I’d love to but it only happens when I’m least expecting it, not when I’m pointing a camera at it (but I will do my best).

1 Like
7

Hi @William,

If you are not able to record a screen capture, please let me know the exact local time + date when this issue next occurs. You may also want to try reinstalling your Roon iPad App.

8

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