Volume not 0 ( and mute not mute) on Squeezbox

[Anders_Wallberg]

Core Machine (Operating system/System info/Roon build number)

Windows 10, roon 1.7 build 610 (64 bit)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

ubiquiti Wifi for players and remotes. core is on cable

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Squeezebox duets and touch on wifi

Description Of Issue

Controlling players mainly from PC app and Android APP (just testing with SB Remote for fault finding) . can never get lower volume then 10. slider shows below 10 but volume stays at 10.(i know cos increasing volume doesnt change any level untill i go to 11.) Mute is also “stopping” at 10. All Limits are at 0-100. same problem in both groups and “single” players.
This issue has been up for long time in diffrent forms in other treads, pls help.
Kind regs Anders

[noris]

Hi @Anders_Wallberg,

You are saying that you see the slider in Roon unable to go below 10?

I have a Squeezebox Touch and I am able to set it under 10 in Roon, and the squeezebox UI reflects this.

Inversely, setting the volume as close left of the slider ion the Squeezebox shows a volume of 0 in Roon.

@Anders_Wallberg

This issue has been up for long time in diffrent forms in other treads

What other threads? Do you have any links?

[Anders_Wallberg]

Hi. tnx for fast reply.
the slider moves but the volume stops at 10 (listning volume). be sure to have volume cos in most amps 10 is very low.
so i am just wanting to use duets for endnodes without any SB remote, just controlling volume and mute and be sure they go to zero sound.

some topics: ( first i found … )

Volume set to 0, transporter not silent

Hi there, i cant get my transporter to volume 0 (silence). I can still hear my music playing with volume set to 0. Its far from silent. Also volume adjustments (-25lufs) doesnt help. With LMS and Transporter everything is fine. The Volume of the amplifier is fixed. Any idea why i get no silence (volume set to 0) with roon connected to transporter? best regards Michael

Squeezebox: mute is not mute

at least on my squeezeboxes, setting volume to mute doesn’t work, it only makes it quiet, but not silent - deliberate?

kind regs Anders

[noris]

Thanks for the details @Anders_Wallberg, I am now able to reproduce.
Looks like we have a ticket regarding this issue already:

Squeezebox: mute is not mute

Hello @nic_garton, Just an update, we’ve been able to reproduce this issue with a few squeezebox devices. I don’t have a timeline from the tech team on when they’ll be able to resolve this issue, but they are aware of it and investigating a fix. -John

I’ll reach out to our tech team to see what the status is.

[Anders_Wallberg]

Hi, Tnx for help… then i wait for a solution
kind regs Anders

[Anders_Wallberg]

Hi! Any news on this?
Kind regs Anders

[noris]

Hi @Anders_Wallberg,

Thanks for your interest in this!

I wanted to touch base with some good news, which is that our technical team has been able to reproduce this behavior and we’ve opened up a bug report with our developers.

While I can’t say for certain when this bug will be fixed, getting things reproduced in-house is a critical first step, and I will keep this thread up to date as the team passes along feedback and work begins to get this resolved.

Thanks again for the report!