My apologies for the delay here, there is progress being made but we’re still very much investigating the potential root cause of this issue.
A few follow-up questions for you:
- What are the specific steps you take to reproduce this issue?
- Does this happen on all of your remote devices (@Menzies we know it’s only happening in iOS for you)?
- Do you have airplay enabled at all when this issue occurs?
- Does this affect specific endpoints? Does the same issue happen when only playing to your system output?
It would be helpful to the team if we could get an updated set of logs from the affected mobile devices as well:
