I’ve had the same annoying issue with Roon for the last several years. During the playback of a song, the music stops and I get the message “waiting for your Roon server”. I have to restart the song after the round ring completes the circle. Occasionally, I will get a second message saying “uh oh something’s not right” with a red box that says Qobuz login failed. When I click “retry” it starts back up. I have tried all the normal things like rebooting, powering down, installing the latest Roon software. Any guidance is greatly appreciated.
For Roon support to be able to assist you, please submit a support ticket by filling out the questionnaire using the below link?
Please select the option that best matches your specific issue instead of simply selecting “other”, as this form was created to help diagnose issues while gathering information. This will allow the support team to better assist with your specific issue.
And, if you’re up to it, check your logs and post some of the entries that correspond to when you got the issue in the support ticket. Can help wonders. If you don’t know what I mean then the support team can help you out. But if you can navigate the file system on your core you can often help them (or the community) figure out the problem faster. Good luck!
