it is incomprehensible that Roon( not exactly cheap) makes delightful offers that are neither possible nor verified. In another post I asked for a solution how I can receive radio stations via Roon. The function is offered but when I want to use it I get the following message:
A third point to which I’m still waiting for an answer is that my TEAK AI-501DA is suddenly no longer recognized by Roon!!! How can this be? I have not changed anything in my configuration. All other devices work fine…
I see from that thread that you haven’t answered the questions from Support, so it’s not surprising that your issue has not been pursued further. Please answer the questions and then Support will be able to further diagnose the issue.