iMac is connected via ethernet to last model of Airport Extreme Apple released and is working fine.
Mainly streaming TIDAL through ROON to Bluesound Node 2i and Bluesound Mini 2i + through ROON core iMac desktop
Connected Audio Devices
Bluesound Node 2i and Bluesound Mini 2i using iPhone 12 Pro & iPad Mini 5 for controllers.
Number of Tracks in Library
Mainly streaming from TIDAL through ROON
Description of Issue
Album artwork is not showing on ROON Core software via iMac. Also checked ROON app on iPhone 12 pro and album artwork doesn’t show on queue for playlists. However it does show for individual songs while playing.
Thanks for taking a moment to share what you see on your screen when using Roon, or rather, what you don’t see…
We’re very sorry about the trouble. While it may be naive, many times a good old fashioned reboot sets things straight. If you haven’t yet, could you please:
quit Roon on your iMac
turn off the iMac and unplug it for a few minutes
plug it back in and turn it on
launch Roon
You mentioned mainly streaming from TIDAL. Do you also have a local library? Is album artwork missing just for certain albums, or all of them? Is there an analysis in progress?
So sorry to hear that the issue seems to be contagious… . Thanks for already trying a few steps to resolve this
Could you please try navigating to Settings → Setup in the Roon Remote app on your phone? Could you please click on Clear Cache next to Clear Image Cache?