When I start Roon apart from a black screen, nothing else appears on Roon

Support
1

Roon Core Machine

Windows PC

Networking Gear & Setup Details

ifi NEO Streamer

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Roon hasn’t been working for me for 3 days now, before this event, everything was working well ((

When I start Roon apart from a black screen, nothing else appears on Roon. This has been happening for 3 days now, just a black screen as in the picture.

2

Welcome to the forums,

Are you running dual monitors?
There’s a known issue with this.
If so, I can explain a workaround.

Otherwise it’s going to be difficult to assist you without the information in the template.

1 Like
3

i use one monitor

4

I solved the problem with roon, completely uninstalled it and all settings and reinstalled roon again.
Now everything works well.

2 Likes
5

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