When will we see improvements in Roon Genre functionality? I am starting to think that nothing has changed since 2015 and that Roon is using the money it gets from Roon licenses to diversify into other products. Is this correct?
I am a lifetime license holder of Roon and now I am regretting it. The Roon Genre functionality is (in my opinion) not very good as follows:
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The Genre Settings to “NOT Use Roon’s Genres” does not work in my system. Roon still keeps showing me Roon’s genres. Is that a bug or is it to do with my system? Please don’t ask me to send you basic screenshots. I have set the settings appropriately.
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When I use Genres from the main menu, it does not give me the track from the album that meets that Genre. It gives me the ENTIRE album. SAY WHAT? Even Linn’s Kazoo (which I used to use) can do this. How can I tell which track in the album is the Genre I am looking for? Is this a bug or current functionality or a user error on my part? Please clarify.
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The “User Manual” is a combination of a white paper, and bits and pieces of a user manual. I would encourage you and your staff to research what a user manual should look like and write one.
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Your user support seems to be one person who tries his / her best to run around and respond to everyone’s questions. I do not think this is satisfactory.
Here are my suggestions (all short-term):
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If it is a bug, fix the bug where Roon still keeps showing Roon’s genres even after it’s deselected.
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Get rid of Roon’s own genre system. Currently, it only solves the problem of novice music listeners who do not have an opinion about genres. If you don’t want to do that, please fix #1.
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Enable user import through Excel up to three levels (or even two levels for goodness sake!) of the user’s genres.
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Make it easy for us to change the (user’s) genre hierarchy. If we need to re-import the Excel spreadsheet (see #3), so be it. I have found it so hard to change Roon’s Genre hierarchy. See #2.
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For the love of all music lovers everywhere, enable us to identify the track for the Genre we select, or show me how to do it if I am doing something wrong.
Right now I am switching back to Linn Kazoo (which I was using before I switched to Roon).
I would appreciate a response from the Roon CEO. If you are not the Roon CEO, please do not bother to respond.