Where are my audio devices?

Roon Core Machine

Rock on nuc i7, 32 GB RAM

Networking Gear & Setup Details

Wired network, all Ubiquiti unifi devices

Connected Audio Devices

dCS Vivaldi One (networked)
Bluesound pulse flex 2i

Number of Tracks in Library

~25 000

Latest version of Roon 1.8 (814) on both core and remote (iPad pro, iOS 14.4.2)

Description of Issue

I haven’t been using roon for some time and when trying to listen to music today, all my audio devices are gone. I can connect to my core and everything looks normal except for the lack of audio devices. I see and can manage my dCS Vivaldi using the dCS ipad app, and i see and can manage my kitchen radio (pulse flex 2i) using the BlueOS iOS app.

When trying to manage my audio devices, the screen is completely black (see image below). I can’t even see the local usb-ports on the nuc so something is wrong.

Hi @ChristianK, can you try this:

  • Exit out of Roon/Roon Server
  • Navigate to your Roon Database Location - Database\Registry\Core
  • Locate your tidal_account file and delete it
  • Try to start Roon again

Hi @Dylan,
It worked just fine! :smiley:

Many thanks,

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