# Where do I share my questions with ROON?

**URL:** <https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814>\
**Category:** Support\
**Created:** [February 20, 2019, 4:23pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814 "2019-02-20T16:23:58Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![KnockKnock](https://community.roonlabs.com/letter_avatar/knockknock/32/5_5575768a8748004e209b776fc1b2916d.png) [@KnockKnock](https://community.roonlabs.com/u/KnockKnock)\
**Post date:** [February 20, 2019, 4:23pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/1 "2019-02-20T16:23:58Z")

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Can’t find the mail or URL to post my question ? Roon had trouble loading two times, now it says that my latest Added Music is 49 days ago, which is NOT true. Maybe two or three weeks

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**Author:** ![ged\_hickman1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ged_hickman1/32/259791_2.png) [@ged\_hickman1](https://community.roonlabs.com/u/ged_hickman1)\
**Post date:** [February 20, 2019, 4:26pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/2 "2019-02-20T16:26:19Z")

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You may want to give details of your set up so roon have some idea to support you.

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [February 20, 2019, 5:16pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/4 "2019-02-20T17:16:00Z")

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Hi @KnockKnock,

> [@KnockKnock](#):
>
> Roon had trouble loading two times

Can you elaborate a bit on what you’re seeing here? Can you share a screenshot? How often does this occur? What were you doing leading up to this?

Have you tried rebooting your Core machine?

So we can better assist you, please provide a brief description of your current setup using this [link](https://community.roonlabs.com/t/im-having-a-problem-with-roon-where-do-i-report-it/2185) as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

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**Author:** ![KnockKnock](https://community.roonlabs.com/letter_avatar/knockknock/32/5_5575768a8748004e209b776fc1b2916d.png) [@KnockKnock](https://community.roonlabs.com/u/KnockKnock)\
**Post date:** [February 20, 2019, 5:24pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/5 "2019-02-20T17:24:37Z")

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Hi. I had made an Mac update to 10.13.6

iMac 20GB RAM![

 ![24](https://roon-community-uploads.s3.amazonaws.com/original/3X/7/a/7ad36d593d4e23e26faaae91118c80de59afee14.jpeg)

Imac running ROON, not much else… No endpoints… Only iMac playing Roon to my output (speakers)

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**Author:** ![KnockKnock](https://community.roonlabs.com/letter_avatar/knockknock/32/5_5575768a8748004e209b776fc1b2916d.png) [@KnockKnock](https://community.roonlabs.com/u/KnockKnock)\
**Post date:** [February 20, 2019, 5:36pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/6 "2019-02-20T17:36:51Z")

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Hmmm, I can see, when I add “new” albums (albums I already added, but ROON doesn’t see), they don’t show up on my "Overview"page (meaning they already are added. New ones are added fine

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [February 22, 2019, 2:03pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/7 "2019-02-22T14:03:52Z")

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Hi @KnockKnock,

So just to verify here, new music you’ve added isn’t showing in Roon at all?

How did you add this music? Is it from TIDAL, Qobuz, or is it a local album?

Can you share a screenshot of Settings \> Storage?

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**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\
**Post date:** [February 22, 2020, 2:03pm UTC](https://community.roonlabs.com/t/where-do-i-share-my-questions-with-roon/62814/8 "2020-02-22T14:03:54Z")

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