Whether Track Credits icon is shown in Now Playing screen is highly unpredictable

I’m puzzled, very puzzled about the situation with the Track Credits and whether I can view them in the Now Playing screen or not.
Let me explain, using the following example:

I’m listening to Juliette Hurel’s album “Bach Inspiration”:


As you can see in the upper right corner, the Track Credits icon (a “cd case”) is absent so I can’t view the credits for this track. I know they exist, though:

Now, on to the next track:


Here, the Track Credits icon is shown in the upper right corner and I’ve clicked it to open, as shown in the screenshot above.
These are the Track Credits, as shown when called from the appropriate track in the Album View:

If there is a logic behind this, it’s completely lost on me.
Is this a bug?
Could anyone explain?

I’ve noticed this too. Track credits are consistently accessible (presuming they exist) while in album view but most often not accessible in Now Playing.

Seems to be a bug to me as I believe they used to be accessible in Now playing.

1 Like

Ah, so I am not alone in this!
Perhaps someone from Roon can comment? Please?
Thanks in advance!
@dylan?

Is there really no-one else who is bothered by this problem???
This seems to me to be a major bug!
Have you perchance received complaints, @dylan, about this issue that I haven’t been able to find in the Roon Community?

Hi @Hans_Valeton,

Does this always occur with the same tracks? The first screenshot you shared above – If you play that track again does it show up?

Hi @dylan,

Thanks for your reaction.
Yes, the situation is exactly the same when I play the same tracks from the Juliette Hurel’s Bach Inspiration, as shown in my earlier screenshots.

Here is an example of an album where now track credits are shown at all in the now playing screen:


These are the credits taken from album view:

And here is another example. This time, only in the first movement of a multi-movement composition the tracks credits are NOT shown:
First composition, first movement:


Same composition, second movement:

and so on and on.
Track credits for the first movement:

Track credits for the second movement:

The following album shows absolutely no tracks credits for any track in Now Playing:


Track credits for the first track of this album:

And another example, for good measure:
On this album the Track Credits are missing in the Now Plaing screen for every first movement of a multi-movement composition:
Track one:


Track two:

Perhaps there is a pattern here?

Hope this helps!

Regards,
Hans

Thanks, @Hans_Valeton.

Would you mind sharing the Bach Inspiration album with us so the QA team can investigate this a bit?

You can share the album here:

https://workdrive.zohoexternal.com/external/5dHjIc9bXy9-LVTzf

It’s coming your way @dylan , even as we speak…

Thanks, @Hans_Valeton — Passed this along to the team and I’ll be sure to follow up soon!

Any progress in this matter, @dylan?
This is a real pain in the butt, if I may be so bold.
I’ll share yet another example: Beethovens Fidelio under Haitink:
The overture (no track credits):


The first track into the first act (still NO track credits):

The second track into the first act (first time track credits are shown):

All following tracks within the first act show their track credits in the Now Playing screen as well.

There definitely is a pattern here, as it is repeated with the second act:
The first track into the second act:


The second track into the second act:

All following tracks within the second act show their track credits in the Now Playing screen as well.

Strangely enough, the Overture Leonore II that’s added as some sort of bonus track, after the complete opera, does have its track credits shown in the Now Playing screen.
Please fix this!

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