What best describes your playback issue?
· I hear distortion or noise when I'm playing music
What type of Zone is affected by this problem?
· *Directly-connected Zones* are affected.
Does the issue affect all file formats?
· The issue *only affects one file *format.
Which format is giving you trouble?
· DSD
Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?
· Connected directly to my RoonServer machine
Does the device show up at all in Roon Settings -> Audio?
· The Zone is listed under the wrong protocol
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
If the device has multiple output options, do the other options work as expected?
· Only one output type is affected while the other output type works as expected
Is the device using the latest firmware as per the manufacturer?
· Firmware is up-to-date but the issue remains
What are the make and model of the affected audio device(s) and the connection type?
· Emotiva RMC-1 via HDMI, Matrix Audio X-SPDIF3
Describe the issue
Roon Server(not nucleus nor rock) connect to AV processor(Emotiva RMC-1) via HDMI. It shows active device, and I use DoP but only white noise I can hear. With setting to PCM, it is ok. There is no native DSD option on Roon.
If I use USB to connect Matrix Audio DAC which also support native DSD and DoP, DSD is working but if I set to DoP, same as my AV processor. Only white noise I can hear. Both PCM is working. Single Channel and Multi Channel DSD to PCM working but not DoP. Roon Nucleus also same according to my friend who has same gear as mine but using Nucleus.
Describe your network setup
It is connected directly to router.