Why did I loose all my Tags?

I had my whole library organized in Tags, One day they all disappeared… Why?

Hi @Didier_Peron,

Your topic has been moved to the support section of the forum.

In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

Hey @Greg,

Thanks for jumping right in and asking for additional information. @Didier_Peron, sorry about the trouble! We’d be able to help much much better if we knew the details of your setup.

Hoping this is something you can share :pray:

Thanks Greg and Rebeka
Here is the settings info:
My Roon is on my iMac. iMac is connected via HDMI to a Nucleus then to my Devialet Integrated Amp.
Am afraid to redo my Tags for fear of loosing them again!

Hi @Didier_Peron

Just to clarify, when you go to the Tags section of Roon, what do you see? Can you share a screenshot?