Ben here with the support team, I very much appreciate your patience while our team works through each thread! With some time having passed since your initial post, I wanted to quickly check in on a status update.
Are you still running into audio dropout issues? If so, can you please provide a specific date and time the next time this happens?
With that, can you provide more specific information around your network setup? How is your Mac core connected to your router? Please test out hardwiring it directly to your router via ethernet while we continue to troubleshoot. Thanks!