Over the last year, Room seems to have become increasingly unstable in the sense that my audio devices come and go. The only stable one is HQplayer connected directly to my Stereo, but ROON stereo (connected to the same device and my wireless B&W A7 come and go and cannot be found on the network. This is also the case with the new update?
I need support thank you.
Roon isn’t removing them, it’s that Roon failed to discover them after the app was updated, i.e., changed. It can be caused by networking, VPN, firewall, and security settings of OS or router.
Therefore, it is really helpful to share information about your setup, including server, endpoints, and network.
To receive assistance from Roon technical support, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
Your responses will auto-generate a Community thread in the appropriate section.
Thank you!