Why have I suddenly lost my Tidal music within Roon?

[Stuart_Matheson]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Straightforward. I have lost all my Tidal music.

[Placebophile (Jeff)]

Have you checked Settings>Services to see if you’ve been logged out?
That happened to me a few times.

If you’re logged in try logging out and back in.
Then go to back to services, tap edit and you’ll see “Sync Library Now”
Click that.

[benjamin]

Hey @Stuart_Matheson,

Thanks for your patience as we continue to work through each thread. After reviewing your account, I see that your Tidal library seems to be properly synced with your Roon account. Is this the case? Or, are you still running into issues here?

I’ll be on standby for your reply