Why I´m losing my HD

Support
1

Roon Core Machine

NUC i7

Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz 1.61 GHz, 64GB Ram

win 11,

Networking Gear & Setup Details

fritzbox 7590

Connected Audio Devices

Seagate HDD 14TB

Number of Tracks in Library

about 1000000

Description of Issue

although I have changed the input, roon often does not find my hard drive, is my nuc too weak?!

2

More likely a failing usb drive if you have used different usb ports on the NUC.

3

Does the drive work with another computer?

4

What does this mean? Perhaps I’ve missed something, but is the drive connected via USB or network? If USB, is it bus powered, or have a power brick? Perhaps this is what “is my nuc too weak?” means?

5

I think you mentioned this issue in a previous post as well @Matthias_Stuker

Recently I encountered a similar issue, and it turned out that my USB cable was faulty, and was failing intermittently.

7

Hi @Matthias_Stuker ,

How is the hard drive formatted? Have you tried a different USB cable? Does the drive still show up in the operating system?

8

Problem solved! Contacted Intel, they could help me! TYVM!

1 Like
9

How exactly did they help you? What was the problem caused by and how did it get fixed?

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