Why is Adele availlable on Tidal, but not in Roon?

(Wouter Jan Veenis) #1

Description Of Issue
Why is Adele availlable on Tidal, but not in Roon?

(Ged) #2

She is in the UK.

(Dylan Caudill) #3

Hi @Wouter_Jan_Veenis,

What region is your TIDAL account for? Can you share a screenshot of what you see when you try to find Adele content in Roon?

#5

I can find all her albums on Tidal in Roon. I’m in the UK.

(Ali Shafai) #6

I am in the US and I have access to her albums as well. I didn’t know that location mattered!?

(Ged) #7

Licensing can vary by territory.

(Wouter Jan Veenis) #8

When I use the search function of Roon it can not find Adele. Using the search function of the Tidal app all Adele albums are found.

I think the problem is something with Roon.

(Dylan Caudill) #9

Hi @Wouter_Jan_Veenis,

Can you share a screenshot of what you see when you perform the search in Roon?

#10

It doesn’t seem to give a match until you activate the search, so yo don’t get her in the list but lots of others that don’t match. Hit go and it’s the top result


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(Brian) #11

The suggested matches correspond to items in your library - no Adele already there means no match. But as you say, hit go and you succeed.

#12

I did not know suggested was just from your library. Learn something every day

(Wouter Jan Veenis) #13

You are correct. Problem solved!!

1 Like
(system) closed #14

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