Windows 10 32bit auto update breaks Roon

Hi team - I have roon running on a win10 32 bit system (as control) and each time roon updates itself it seems to download the 64 bit version and breaks it. Is there an easy fix for this - is it a known issue?
I may once have tried to install the default roon software for windows on this machine - it was 64bit so went through the install process but never worked until I discovered there was a 32 bit version.

Hi @Andrew_Jenkin1 ---- Thank you for the report and the feedback.

May I kindly ask you to please provide me with a screenshot of the “about” window in Roon (Path: Settings - > Top right hand corner - > “About”).


Hi @Andrew_Jenkin ----- Thank you for touching base with me and providing the requested screenshots. Both are appreciated!

Moving forward, I would like to take a look at your logs to see if we can identify what is going on here. May I kindly ask you to please follow the procedure found here and dump us some logs.