I am running ROCK with it being controlled from a Windows 10 Pro NUC (and an iPad).
Windows is not showing the top of screen as the Roon bar with the minimize and maximum icons are in the way. There is no difference between using a full window or a smaller window
I can see the bottom part of the menu and magnifying glass and the fun thing is that the clicking areas are in the correct place, i.e. it is below the Roon bar with the minimize and maximum icons.
Any ideas what can be causing this. I am using the Common Roon Downloads for Windows build 234 and a one week old Windows 10 Pro installation on a NUC7i5BNK.
Could be a display scaling issue. What are the current display resolution and scaling settings on the NUC? You could also try toggling between Roon’s fullscreen and windowed settings a couple of times to see if that clears things up. Use the F11 key on your keyboard to do this.
Thanks for reaching out. Do you think it is a specific problem for my installation or a generic driver issue?
I have tested with the latest driver (15.45.19.4678) for the generation 7 NUCs with the issue remaining.
I have also tested with different scaling settings in the Intel control panel, but it does not have any effect.
Does anyone have any idea why Roon is partially covered by the windows title bar?
In the image below you can see that the window title bar is obscuring the Roon menu, bookmark etc.
I do not know why this has appeared like this and it seems to be Roon-specific in that other applications behave normally.
Running Win 10 with current updates, Roon with current updates, standard 1920x1080monitor, no scaling.
Thank you.
Peter, that’s not Fullscreen mode - that’s “maximised Window” mode. Use the F11 key to enter Fullscreen mode. But also, please give mike the info he’s requested…
So I guess I never knew about " full screen mode".
That does not have the problem and the menu choice align correctly. With “maximised Window” mode or partial Window mode, the mouse pointer must fall below the menu choice in order to select it.
Hi @PNCD ----- Thank you for the logs! Confirming that they’ve been received and are in our queue to be evaluated by a member of our tech team.
Once my report has been updated, I will be sure to update this thread accordingly with the team’s thoughts/findings. Your patience is very appreciated!
I have probably done something stupid, but I cant figure out what. I have suddenly developed a problem with the interface not scaling properly. If I run it full screen its fine, but if I run in a window it is too large and cuts off some of the interface (plus has that slightly fuzzy effect when Windows is performing scaling). This has only just started and is only a problem on one of my PCs.
Hi @BE718 — Thank you for the report and sharing your observation(s) with us. The insight is appreciated.
Moving forward, to help aide in my evaluation of this behavior you are experiencing can you please provide me with the make, model, and specs of the PC you are noticing this issue on.
Hi @BE718 ----- Thank you for the follow up and providing the requested information!
Moving forward, we would like to see if we can determine what is causing this behavior to occur by taking at look at your logs from remote PC having this issue. I will be contacting you via PM momentarily with instructions.
Hi @BE718 ---- Thank you for the follow up! Confirming that the logs have been received and are in our queue to be evaluated by a member of our tech team.
Once my report has been updated, I will be sure to follow up with the team’s thoughts/findings. You patience is very appreciated!
Hej @Eric ---- No worries about the lead-time, it is mid-“summer” weekend in Sweden so it will be some lead-time on my end as well.
I do not have Dropbox or similar so it is difficult for me to provide you with the logs, but here comes the other information you requested, sorry for the Swedish headlines.
NUC: Intel® NUC Kit NUC7i5BNK (replaced a Intel® NUC Kit NUC6i5SYH which did not have the issue, but it did not have the latest update of Windows 10 Pro)
