Hi @859731836, thanks for the screenshots, they’re very helpful. Two things are going on here.
1. Why you can’t find RoonAppliance.exe
It isn’t a separate download, it lives inside the RoonServer folder. Rather than hunting for each .exe, the easiest fix is to exclude the whole folders. Your exclusion list currently has the Roon folder plus Roon.exe and RoonServer.exe, but it’s missing the RoonServer folder, which is where RoonAppliance.exe, RAATServer.exe, and the blocked .dll files actually sit.
Please add this folder as an exclusion:
C:\Users\wuhao\AppData\Local\RoonServer
To find RoonAppliance.exe directly, paste this into the File Explorer address bar and press Enter:
%localappdata%\RoonServer\Application
(AppData is a hidden folder, which is why it wasn’t showing up.)
2. The real cause of the block
The pop-ups say Windows “couldn’t verify who published Roon.Broker.Core.dll / Roon.ServiceProxy.Base.dll.” That message doesn’t come from the antivirus scanner, it comes from Smart App Control (Windows 11), which blocks files it can’t verify regardless of your Defender exclusions. That’s why whitelisting hasn’t worked.
Please check: Windows Security → App & browser control → Smart App Control.
- If it shows On or Evaluation, that is what's blocking Roon Server.
- Important: turning Smart App Control off is a one-way change, Windows won't let you turn it back on without resetting/reinstalling Windows, so decide carefully before doing so.
If Smart App Control is already Off, look just below it under
Reputation-based protection → Check apps and files and try turning that off temporarily to confirm it's the culprit.
Suggested order:
- Add the
RoonServer folder exclusion (above).
- Check Smart App Control / Reputation-based protection.
- Restart the PC and confirm whether the block reappears.
- If it still returns, do a clean reinstall of the latest Roon build — the unverified DLLs can be a sign of a partial/corrupted install.
Let us know what you find at step 2 (a screenshot of the Smart App Control screen would help). Thank you!
您好，感谢您提供截图，非常有帮助。这里其实有两个问题。
1. 为什么找不到 RoonAppliance.exe
它不是单独下载的程序，而是位于 RoonServer 文件夹内部。与其逐个查找每个 .exe，更简单的办法是直接排除整个文件夹。您当前的排除列表里有 Roon 文件夹以及 Roon.exe、RoonServer.exe，但缺少 RoonServer 文件夹——RoonAppliance.exe、RAATServer.exe 以及被拦截的 .dll 文件都在这里面。
请将以下文件夹加入排除项：
C:\Users\wuhao\AppData\Local\RoonServer
如果想直接找到 RoonAppliance.exe，请在文件资源管理器地址栏粘贴以下路径并回车：
%localappdata%\RoonServer\Application
（AppData 是隐藏文件夹，所以之前看不到。）
2. 真正拦截的原因
弹窗提示 Windows “无法确认谁发布了 Roon.Broker.Core.dll / Roon.ServiceProxy.Base.dll”。这条提示并不是杀毒扫描发出的，而是来自 智能应用控制（Smart App Control）（Windows 11 功能）。它会拦截无法验证的文件，且不受 Defender 排除项影响——这就是为什么加入白名单也没用。
请检查：Windows 安全中心 → 应用和浏览器控制 → 智能应用控制（Smart App Control）。
- 如果显示为 开启（On） 或 评估中（Evaluation），那它就是拦截 Roon Server 的原因。
- 注意：关闭智能应用控制是不可逆的——Windows 在不重置/重装系统的情况下无法再次开启，所以关闭前请慎重考虑。
如果智能应用控制已经是关闭状态，请查看它下方的
基于信誉的保护 → 检查应用和文件，尝试暂时关闭，以确认是否是它导致的。
建议按此顺序操作：
- 添加
RoonServer 文件夹排除项（见上）。
- 检查智能应用控制 / 基于信誉的保护。
- 重启电脑，确认拦截是否再次出现。
- 如果仍然出现，请彻底卸载后重新安装最新版 Roon——无法验证的 DLL 往往是安装不完整/损坏的迹象。
请告诉我们第 2 步的结果（如果能附上智能应用控制界面的截图会更好）。谢谢！
