Windows newbie struggling with Roon Remote connection

Support
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Roon Core Machine

HP i5 laptop 865A - 12GB RAM

Networking Gear & Setup Details

Netgear Orbi - connected to laptop by both wi-fi and ethernet

Connected Audio Devices

USB - Emotiva Stealth DC-1 DAC

Number of Tracks in Library

80,233 tracks

Description of Issue

I have just installed Roon core on this Windows 10 laptop. I deauthorized my previous Roon install on my Mac mini. I have just installed Roon Remote on a Generation 7 iPad. Roon is open on the laptop. When I try to start Roon Remote on the iPad, it says “searching for core” and gets stuck there. Never picks up the core on the laptop. I’ve gone into Windows firewall & Raat whatever is authorized on both private and public networks (both copies of it). But no communication between Remote & Roon.

I am definitely not a Windows expert, so this is all new territory for me. Please advise. Thanks!

2

@Glenn_Young, can you check your W10 network settings and confirm they are set to “Private”? Private allows for discovery of your W10 laptop on your home LAN. If this already is set to Private, can you confirm that your W10 laptop Core and iPad Remote are on the same network?

1 Like
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Thank you most kindly, @Robert_F - Your first suggestion immediately cured the issue. I sure appreciate it!

Boomzilla (aka Glenn)

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