Woke up to no artwork

When I turned on Roon today, there is no artwork. No album art, no profile picture. Nothing.

Since I have the same local library, Qobuz and Tidal favorites in Audirvana and there is no issue there, I assume the problem is on Roon’s end.

Anybody else experiencing this? Any fix I should attempt on my end?

OK. After a listening session I removed my RoonServer Cache file with no change. Renamed and moved my RoonServer Database folder and let Roon build a new database which appeared to bring back my profile picture and local artwork. Of course, that resulted in the loss of a lot of bookmark and editing work, so I reinstalled the faulty database file.

Should I attempt to restore from a backup? I have 10 Roon backups available to choose from.

Thanks.

And…the artwork has now returned. I emptied the cache on my iPad and restarted it and the art returned. I had done that previously with no result.

Happy I didn’t have to restore from a backup.

This thread can be closed.

Hello @Bob_Worley, glad things are working again! Please let us know if you have further issues, we’re happy to help!

Closed due to inactivity. If you are still seeing this issue, please open a new support thread.