I have seen a number of posts where the problem reported could be network related. We should all expect some network capacity related issues as the number of people working from home (due to shelter in-place orders) on consumer grade internet connections (vs enterprise grade) will likely put a strain on the ISP community in the coming weeks. Fiber home connections should be the most robust but shared coax connections will likely be less so. If you can, increase your connection capacity to a higher tier. Also hard-wire to your router if at all possible as wireless congestion will increase especially in urban areas. No guarantee any of this will help, but it is worth trying.