saving time with a short rant. Is there any way to hard wire from my laptop to the nucleus which is hard wired to the network and hardwired to my lumin p1 to stop the goddammed “roon lost” control" erros, the stalling, the playing with no audio- seriously WHAT DO I HAVE TO DO THE CONTROL THE SYSTEM AND AVOID ANY WIFI ISSUES???
IS this possible ? DO I NEED OT BUY A DEDICATED IPAD OR WINDOWS HANDHELD- I’m out of patience and dont want to answer 400 questions about my network set up and hours of tech ■■ with roon support.
It seems to me there must be a way to hardwired thw whole godammed thing and simply avoid wifi. Is this possible or am I thinking too simplistaclly ?
1 Like
AceRimmer
(Smoke me a kipper, I'll be back for breakfast!)
2
You do not need to connect the laptop to the Nucleus.
All you would need to do is connect the laptop by Ethernet cable to the same modem and subnet that the Nucleus is on.
I feel ya, brother. Problems like this are infuriating.
It sounds like you’ve already got your Nucleus and P1 wired. You’re asking about wiring your laptop.
Are you just using your laptop to run the Roon app as a controller? If so, I don’t see how wiring it will change anything. If Roon is having trouble streaming music, losing control, and the rest of what you’re saying, that sounds more like a problem somewhere in or between your Nucleus, router, and P1.
If you do want to see if putting your laptop on the wired network helps, you can buy dongles from Amazon and elsewhere that have ethernet ports on them and can plug into a USB-C or USB-A port on your laptop. They aren’t very expensive and it might be worth testing one out but I’m not sure it’ll help given what you wrote.
Sorry.
@AceRimmer - maybe you’ll have other suggestions if you see my point about his topology.
I was in your situation for many years and did heaps of different things, thinking that it was wifi issues. It proved not to be. The problem was insufficient RAM - even though I had 8 Gb this was not enough. A simple upgrade to 16 Gb meant that the problems I was having largely disappeared. That was on a Windows 10 desktop which I now have replaced with a windows mini PC intel i7 with 16 Gb of RAM. My library, which is around 9 Tb lives on a NAS connected to the mini PC. I now rarely have any problems.
Understand your frustration.
But take a look into roon’s official setup guides. They strongly recommend NOT to use WiFi but Ethernet. Exactly to avoid any unreliable network connection in this realm.
If you already have an Ethernet connection between your nucleus and Lumin (not USB) and you use your wireless laptop as roon client only, this should be okay.
You have the latest firmware installed on your Lumin?
Please show us your roon signal path, when it’s playing. Check your roon device connection within roon client. What is shown there?
Do you make use of roon DSP/MUSE?
1 Like
mjw
(Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)
7
This thread is getting muddled with some misleading advice.
To be clear, the OP says that Roon server and the network endpoint are using Ethernet. The laptop, which is using wi-fi, is for control only.
The error message, whilst imprecise, implies that the server lost control of the audio device. Since the Lumin is the audio device, connecting the laptop by Ethernet will not help.
So, the issue is related to the network, or as pointed out by @Paul_Williams, a resource constraint with the Nucleus.
Therefore, the best way forward is to open a Support ticket since Roon technical support can analyse the logs to see why the disconnects occur.
Please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
For the community to advise, @andrew_cowan1 will need to provide more information. For example, size of library, Nucleus model and memory, number of unidentified libraries, plus a reasonably detailed description of the network including equipment and how each device connects.
If the OP opens a support request, I can merge this thread later.
Firstly we need to check the network infrastructure and Lumin operation. Instead of Roon, please try Tidal app Tidal Connect, Qobuz app Qobuz Connect, or Spotify app Spotify Connect to P1. For Tidal / Qobuz you need a paid subscription or a free trial, but a free account does not work. Spotify free account will work, if you don’t have any of these.
See if these streaming services can play (on repeat or Auto Play) for several hours without any abnormal issues.
I now have an entirely hardwired network in my house - from the input to the house to the god dammed nucleus and switch even to my laptop- literally hardwired the entire frigging way- and yet still i get unexplained freezes were roon just quits and searches for the hardwired nucleus or a message saying “roon has lost control of the device because the input was switched” - al devices are roon certified, Why or Why Oh Why is is so frustrating with this service after years of paying for it and dealing with it- and- looking at the THOUSANDS of pages of “tech support” on the various issues why would anyone continue to pay for it - it’s like Roon tech support is supporting a manned flight to the moon with all the tech help, quireies, logs, etc. its absurd and maddening.
Well for a high percentage of users Roon does work, I’m not saying it’s perfect, but it does work. However, that’s a side topic a distraction and doesn’t help to get this right for you.
I appreciate it’s incredibly frustrating but help from Roon is available, you don’t have to try and solve it by yourself.
To get Roon’s Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
Your responses will create a ticket on Roon’s support tracking system and auto-generate a Community thread in the appropriate section.
Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.
Please eliminate the profanity. I flagged your first post but the moderators evidently don’t mind, but some of us do. It’s not really necessary, is it?
Your issue is most likely somehow network related, so most likely looking at the network can’t be avoided. But answering annoying questions and spending hours with Roon support still seems to be preferable to „years“ of frustration, doesn’t it?
All you should need is ethernet to your Nucleus and ethernet to your Lumin. These can be from your router or a non-managed switch that is connected to your router.
To control Roon on your Nucleus, you should be able to use a phone, tablet, or computer connected to your router by WIFI or ethernet.
If that doesn’t work, something else is obviously wrong. If you file a Support request, they can help you figure it out, but it usually takes some trouble shooting.
This is precisely the problem: your own network/ WiFi is the crutch, not the Nucleus or any other device! I used to earn my living with network topology and saw all the mess that had been installed and configured! First, have your network checked by someone who knows what they’re doing, upgrade it if necessary, or rebuild it! I myself used Roon for six years (lifetime) with a NUC, Roon Nucleus A, Roon Nucleus B, Roon One, and more recently, Roon Titan! All those years without any problems! So, get to work on your network!
I would first check/replace cables. Fairly cheap and cannot hurt. It is the terminations (connections at end of cable) that often fail. Ethernet from Modem to Router, Router to Switch, switch to Nucleus, Roon Clients/ and also new USB cable to your DAC. It seems that you have very good kit, but they are having trouble talking to each other.
Connect everything in house, over in-house to the switch – a dumb-switch is good, and I would argue best. The router is ok to provide Wi-Fi for a controlling device, but Roon Server, Music Storage, and Client would be best to share connection to same switch – not on router.
I’d like to try to help you, but you need to do the tests I mentioned first, in order to find out whether the root cause is with the Roon setup or not.
Thanks. I think my system is pretty simple. Hard wired ethernet from when it enters the house to an EEro pro router, out of that to an unmanaged switch that is then hard wired to both my nucleus and on another leg from the switch, a hard wire to the lumin p1. I operate Roon from either my laptop (wi fi) or cell phone. I get errors from Roon saying “cant play, input switched”. If i try Quboz Connect directly I often get similar errors. Spotify initated from my phone or laptop into the Lumin P! works. After 15 mins of constant freezing/refusal to play eventually the Lumin works again. I turn it off/on, I manually change the inputs too. I have the option of even hardwiring my laptop to the network too which I’ll do if I have to but its not ideal. I really can’t imagine why its SO complicated and subjct to SO many errors and requires SO many hundreds / thousands of pages of support and its own HUGE support forum- isn’t that the giveaway that despite Roon being decent when it works that its obviously HUGEly complicated ? What gives ??? Next, final resort before I dump the Lumin and dump Roon is to hard wire via USB the nucleus to the Lumin.
If having a hardwired system from network switch lumin, nucleus and the laptop doesnt do it I don’t know what would. Isn’t my phone or laptop on wi fi directing the nucleus to play into the Lumin? What gets so complicated that it requires hardwiring, router resets, roon core resets, reboots, hang ups etc. ? REally, its exhaustng and adds stress to an attempt to listen to music.
