· Zen Innuos - newly ripped tracks not appearing in Roon
Details on your Core machine (NUC latest build) Details on your Remote(s) (Zen Innuos Mk 1) Networking details (Home network - both devices powerlined) Audio devices in use - Q990F/Bluesound various Library details (Zen Innuos Mk1)
I can browse to the new disk I've ripped on a network share
ROCK is watching for files in real time - 15211 tracks imported \\192.168.1.134\music\cd-quality is watching for files in real time - 15264 tracks imported Force rescans don't work
Thanks
Tell us about your home network
· No VPN - BT Smarthub router - ROCK and Zen connected with powerline plugs
Thank you for the details. One important thing to note: Roon does not continuously watch SMB network shares for new files the way it does with local storage. For network shares, Roon polls periodically rather than monitoring in real time, so newly ripped tracks may take some time to appear even after a force rescan.
A couple of questions to help us narrow this down:
When were the tracks ripped?
Are the new tracks visible when you browse the network share directly from another device (e.g. Windows Explorer or Finder)? This confirms the files are actually there and accessible.
Are all the missing tracks from the same ripping session, or from different sessions over time?
Please provide a few tracks/albums examples to review the logs
Hi there
The tracks were ripped yesterday - it was a disk missing from a previously ripped box set.
The Disk (disk 8) is visible from my Mac on the Zen share:
The timestamps tell the full story. The FLAC files in The Complete Prestige Recordings (Disc 8) (1) were written on June 7 at 11:54 — the folder existed earlier (June 3) but contained only artwork. That explains why the force rescan from your original report found nothing: the audio simply was not there yet at that point.
We can also see that you have two folders with similar names on the share:
The Complete Prestige Recordings (Disc 8) — contains only cover.jpeg and folder.jpeg, no audio files
The Complete Prestige Recordings (Disc 8) (1) — contains all 9 FLAC tracks, this is the actual completed rip
It is now June 9 — Roon should have picked up those files in one of the periodic rescans that run approximately every 4 hours since June 7.
Two quick questions:
Have the tracks appeared in Roon since June 7, or are they still missing?
Could you try a force rescan right now (Settings → Storage → three dots next to\\192.168.1.134\music\cd-quality→ Force rescan) and let us know whether the 9 tracks appear?
Once the tracks are imported, you can safely delete the empty The Complete Prestige Recordings (Disc 8) folder — it is no longer needed.
Thanks for that Vadim - those timestamps make sense.
After ripping the stray disk on my Zen again, it does appear in Zen storage - in the Zen application and on the share itself - what it doesn’t do is appear on my ROCK device. As you can see from the attachment, the number of files imported hasn’t changed.
I can’t remember how I synced the files from the Zen to the ROCK in the 1st place, but I need to do it again, but this doesn’t appear to be working
"In Settings, click Storage, then click Add Folder to display the Choose Music Storage Folder dialog…
Roon will monitor folders for new music. Your files are left in the folder and won’t be copied or modified in any way unless you explicitly choose to add or remove them from your library."
I mostly work with the Zen disabled (or switched off and disconnected completely) as it obviously duplicates entries when I browse my library.
Hi there - I need to update the files on my Roon Rock server so they reflect the files on the Zen.
Happy to either build the Roon database from scratch from the Zen, or update the files manually.
The Roon file structure is Data -->Storage–>InternalStorage–>Roon Imports–>Andys-MacBook-Pro–>many imported folders like this “imported at 2024-08-05T17-49 UTC_01_00” which suggests Roon Storage was initially built from some sort of import
Before we go further — could you check the contents of the missing disc folders directly on the Zen share from your Mac? In our previous investigation we found that a folder can exist but contain only artwork files with no actual audio.
Navigate to \192.168.1.134\music\cd-quality and open the folder for the disc that’s not appearing in Roon. Let us know what’s inside — whether there are FLAC files or just cover art/empty folders.
That will tell us whether it’s a copy issue or something else.
Thank you for the screenshot - the files are clearly there on the Zen share.
Looking at your setup more carefully, it seems your library may actually be stored on the ROCK’s internal storage rather than being streamed from the Zen share. The folder structure you mentioned earlier (Data → Storage → InternalStorage → Roon Imports → Andys-MacBook-Pro → imported at 2024-08-05…) suggests the files were physically copied to the ROCK at some point, not simply watched from the Zen.
If that’s the case, Roon watching the Zen SMB share won’t help - the new disc needs to be copied to the ROCK’s internal storage as well.
Could you confirm: in Settings → Storage, what watched folders do you currently have listed? Specifically, is \192.168.1.134\music\cd-quality (the Zen share) listed alongside ROCK Internal Storage, or instead of it?
That will tell us exactly where the files need to go.
As I hardly ever rip new CDs now, in normal use I disconnect the Zen.
Actually it’s mostly switched off and really is a backup) so the albums don’t appear twice.
So I really just want all the tracks on the ROCK server and run everything from there.
Based on your setup, it looks like your library is already stored on the ROCK’s internal storage rather than being streamed from the Zen share. To avoid this issue in the future with newly ripped discs, the cleanest solution would be to consolidate everything onto the ROCK’s internal storage:
Make a Roon backup first - go to Settings → Backups and create a fresh backup
Copy your entire Zen music library to ROCK - connect to smb://rock/Data/Storage/InternalStorage from Finder (username/password: Guest) and copy all your music folders there
Remove the Zen SMB watched folder from Settings → Storage
Run Library Cleanup - go to Settings → Library → Library Maintenance → Clean up library to remove any orphaned entries
Force Rescan on the internal storage to confirm everything is imported correctly
This way all future rips from the Zen will just need to be copied to the ROCK and Roon will pick them up automatically.
Take your time, let the transfer finish, and please keep us in the loop on how everything looks once it is completely done and Roon has finished its rescan.
Thanks Vadim - I ended up taking a backup of the Zen to an external drive, which was really quick.
I then reformatted the Internal Storage, then copied from the external drive to the ROCK.
Finder on my Mac wasn’t great for copying, so I rsynced the music across in batches by alphabet. All good and the rescan was really quick too.
I now have my music in 3 places which makes me happy.
