Updating iPad Pro to 1.3 [Resolved]

Roon Software Discussion
1

Getting ready to pull the trigger on 1.3 and I see the 1.2 remote app is not compatible with 1.3. Do I need to go to iTunes and update my iPad or will it automatically update when I do 1.3?

2

Is should update automatically, however some people have had to manually install from app store.

3

I had a request to update as I opened the App. The link just worked. Perfect.

4

I am having an issue. The app has an “open” icon, but no download icon like other apps have. I click open and I get the screen telling me I need to upgrade. Any ideas?

My other remotes automatically updated.

5

I had this and deleting the app and downloading and reinstalling worked for me.

You lose your settings for that remote but not a big problem to redo them.

6

Thanks a lot

7

Same here. I deleted the app on the iPad but the download box is greyed out and I can’t download the new app. What now?

8

Hi Ken,
Sounds odd, where are you seeing the greyed out download box?
I would try rebooting the iPad Pro and then attempt to download the Roon app from the Apple App store.

9

I’m seeing the word “Downloaded” faintly below the Roon symbol in the App store. But it wouldn’t download last night–I kept getting the message posted above so I deleted the app. I must of deleted the new app?

I rebooted the iPad but no joy.

10

I’m out of ideas, I’ll tag @support to see if they have any.

11

Solved it. I was able to download it from my iPad–I was using my desktop and synching to the iPad before. No idea why it worked that way.