ARC. I'll just go ahead and ask: Is the game worth the candle?

I was excited for ARC, but didnt plan on using it often. It quickly became my primary source of music when I am out of the house. I like that the recently added/played music updates at home while I am on the road.

I have had a near perfect experience with Arc. That said, I had to set up port forwards in both my unifi network console and within my broadband modem in order to get it to connect. Since then I have had a constant and flawless connection. However, I could see how someone who doesnt have access to that level of networking detail could struggle with setting up a connection.

As for the battery issues; I am an apple guy who is forced to use an Android by my employer. I haven’t noticed any major battery usage, but if I did i wouldnt complain about it. It should probably be expected.

When Roon launched ARC they seemed to provide quite a bit of self-help documentation and seemed eager to help when called upon. Have all of you with issues reached out to them?

For music in my car I use ARC almost exclusively. It doesn’t display art reliably and I occasionally have to reset ARC on my phone to get Carplay to work well, but it always plays music (at least around town). I have a few long distance trips planned this summer so we’ll see how well it works in the great American west.

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Hmm was working fine half hour ago I’m in work office on Wi-Fi come back to the app and

Can stream from all other sources and no loss of internet at home.

Restart of ARC and it now works. So unpredictable.

ARC is 100% reliable for me.

I suffer the occasional dropout on a cross-Pennine road I use frequently, but that’s due to non-existent phone signal. It’s usually fine on stretches of road where the signal is weak.

Battery-wise I never have any issues as my phone is always plugged in while I’m using it in the car.

The CarPlay interface isn’t great, but CarPlay is pretty rubbish anyway in my experience; surprisingly so for an Apple product. How much blame should be apportioned between Roon, Apple and the car manufacturer (Merc in my case) is anyone’s guess.

My personally does not work. even i see status green for ARC in ROON core. ARC app complains ā€œPoor Connectionā€. At this point I think home internet Upload speed is the key to use ARC.

Try in arc, settings turn off automatically pick best quality, see if that works.

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i did. still complains about network. Thanks anyway.

New battery six months ago…

Once got my router right, has worked very smoothly. In Phuket Thailand listening to my library through ARC without a hiccup.

I went on a road trip last month from Northern CA to Phoenix, AZ and ARC worked very, very well overall. I have many .dsf and 24/192 files. Those were the only ones to really hiccup when cell coverage was limited. 16/44.1 worked great most of the way but there are dead zones, especially near the CA/AZ border where nothing works obviously.
One thing I’ve noticed on my daily commute while in heavy traffic, I will get a fair amount of buffering. I assume it’s from all the interference of other cell phones and/or load on the local cell tower. Otherwise, I’m loving ARC. I use a phone DAC (iBasso DC-06) with aux input into the car’s stereo.

ARC over CarPlay works great.
But after I have put the car away in the garage and gone into the house, I have to open the garage door again and go back out there to retrieve the phone that I left in the armrest, plugged into USB.

Every time.

If I have to buy a more modern car with wireless CarPlay, that’ll be a high cost for music.

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Most of the time it doesn’t work. Downloaded my favorite albums, they won’t play without (short) connection to the server. When informer to connect briefly before I take a flight: forget it. No music. Playing music in my car? Nope. Tried VPN to my house as well, nothing happens. When I get home: everything works (but I don’t need ARC at home). Like more people said: Plexamp works like a charm when I’m away.

I was just hanging out in the back patio of my local bar, listening to ARC in lossless quality, no problem. Of course it’s worth ā€œit.ā€

Tried to delete this message, because the issue was the QNAP firewall, not ARC. Turns out I can’t delete it. Anyway, ARC seems to be fine :slight_smile:

I created a playlist on my Mac on Saturday which has yet to appear in ARC. Now I know I can do a reset and it will ā€œprobablyā€ appear but I shouldn’t have to do that. I have a very simple set up, core on the Mac and music as well, wired to router, gigabit internet. Only zone regularly use is and Apple pod. If I create a playlist in Apple Music on my desktop it almost immediately appears on my phone.

It would be helpful if ARC had a more informative diagnostic with respect to core connection failures. Alternatively a standalone tool or companion to ARC that analyzes the connection to the core (or the reason the connection fails) with enough information to understand what factors are likely to be the issue. Especially for those of us with recurrent connection problems. Maybe there is something I can change in my home network environment to improve ARC’s success rate. As it stands all I can do is complain on this topic. :frowning: Give me more information and I’ll take it from there.
UPDATE: Connection issues seem to have improved over the last three to four weeks. I still get virtually no album art. The navigation of my library is awkward and the touch response in Android Auto is laggy. But I can often listen to music. It’s just very hard to pick what I want to listen to. On the plus side I was recently in Israel and my rental car had Android Auto. I was able to listen to some of my library while driving around 8,000 miles from home.
I’ll repeat that I can’t fix the problems I run into because I have no idea why they are happening. When does Arc decide to give up on album art even when there is enough bandwidth to play music?

ARC is great and wonderful to have if you want to listen to music on the go which I assume most people do. I’d never buy Roon if I wasn’t able to listen outside of my home. I’ve never had any connectivity issues, my only current complaint would be that downloading songs for offline playback is really slow even while I’m at the same network as the core. Apart from that it’s a smooth experience.

Arc kind of sucks, works 5% of time. No shuffle library. Can download music from native app much faster. So who needs it
Ive given up on it and just download from Qobuz or don’t even have to download to play
And every new Roon arc releases promises better but doesn’t happen

What do you mean with no shuffle library? Playlists have their own shuffle play button, tracks doesn’t but you can just turn on shuffling while a track is playing. I know there are some issues with using Arc with CG-NAT but from what I’ve briefly read they are being solved and (still?) beta tested. Personally I’m happy to not pay for Qobuz when Roon/Arc is working fine

The ARC app on my iPhone seems to work consistently well, with very few issues but the ARC CarPlay app has to be the most anger inducing, frustrating piece of software I’ve ever used.

For a while it will be fine, then I get the same recurring issues: no artwork on the Home Screen or now playing screen etc and albums not loading at all. I can start playback from my phone and it will work fine.

Sometimes I can cure the issues by deleting the ARC CarPlay app and rebooting my phone, other times the issues persist until and new update is released.

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