Sorry Martin, Can you assist me as well? I opened a support ticket two weeks ago and no one has yes replied.
I have attempted all the first steps except the last one, my ISP will not place my router in to Bridge mode.
- What is the make and model of your modem and router? HUAWEI HG8245Q2 (ISP owned)
- Do you have any additional network hardware, like additional routers or managed switches? no other routers or managed switches.
- Who is your internet service provider and what is your geographic region? Digicel, Bermuda
- Is your Modem configured in Bridge Mode so that it operates only as a modem or do you have the ports forwarded on both? I have the ports forwarded on the router, forwarding to 55000 TCP.
I have enabled UPnP, no VPNs, and I have a fixed public IP address.