As previously mentioned, I’ve been submitting tickets every couple months to Devialet Support regarding the “audio files loading slowly” bug that was first found to be causing issues when using Roon via gigabit ethernet to Expert Pros. Well, I just received a final response to a ticket I submitted about a month ago regarding where their engineering team stood on this issue. While perhaps not surprising, it is quite dismaying… (@danny - not sure if you had heard this directly from them so just fyi…)
Dear Michael,
Thank you for your reply.
I’m afraid to tell you, and they said that currently, the RAAT issue is not into the investigation by the engineering team. I’m not able to guess when it will be solved.
Thank you for your understanding.