I don't agree with censoring the forum to make Roon look better

[danny (Danny Dulai)]

@James_I

What I am specifically referring to are the closing or reorganizing of threads that are in any way critical of Roon.

@James_I

What set me off today was Danny’s closing of the thread relating to folder access

That thread wasn’t critical of Roon (or at least I didn’t feel it was)… it was, however, a waste of everyone’s time, especially the moderators. There are 2 topics we are firm on: UPnP and file browsing will never happen.

I think it’s like the 3rd or 4th one we’ve closed out on the topic. That said, I’m sure another file browsing topic will pop up soon enough, and it’ll bring false hope to many. Everyone will get another ~500 posts to chime in on folder browsing before I close it down again.

@Akimo nails our position on this:

@Akimo

• If they feel that browsing by directory is antithetical to the architecture of the product and how people should use it, they have the right to terminate that line of discussion. Every company has to choose to reject feature sets even though they would be popular with substantial sub-sets of their customer bases. Why would those companies want to pay for endless discussions of things they feel are not in the best interests of their customers? (they might even be wrong on this or other topics, but it’s a decision they have every right to make)

@James_I

But those who adopt Roon and don’t immediately notice the lack of this function might benefit from being pre-warned that this isn’t there and it ain’t happening, and now that the thread is locked it will get more and more buried.

Come on, that’s ridiculous. It’s not buried. A quick search found me this still-open thread, and the others are still searchable.

@James_I

Plus there is one less place to discuss workarounds.

If that topic stayed all about workarounds, I wouldn’t have closed it out. It’s only when it becomes a repeat cycle of the previous hundreds of posts on the topic that it’s time to move on.

The rest of your comment is your opinion on what happens, but for every topic you think I’ve “censored”, there are hundreds of others that I would have shut down had I actually been censoring. I’m a huge proponent of editing/cleaning/keeping-things-moving.

There are a ton of negative comments here on Roon and on our team that I don’t shut down. I, and the rest of the team, welcome negative criticism. But do it constructively, or you may end up feeling censored.

This topic is a good one, and you’ve done a good job of being reasonable in your position… but I know the moderators will be moving/removing a good chunk of posts because many will just go off-topic or just become noise. Hell, I already see 3 posts were moved for being off-topic and @Speed_Racer already self-censored himself for writing provoking messages!

@Tim_Rhodes

You should probably @danny as well to ensure he has right of reply.

Thanks @Tim_Rhodes – While I don’t read every post here, I read quite a few, and every single one in some of the categories!

@James_I

I just have not seen a lot of “this thread has run its course so I am closing it” done with regard to threads that only gushed about Roon. Locking seems to be selective.

It’s because I don’t really pay attention to the gushers My guess is they run out of steam on their own.

I do close out threads and delete posts when the gushers pile on. It’s a topic that we discuss with the moderators far more often that I would like. The pile-on’s are horrible.