Roon Server Migration issue - iMac to sonicTransporter i5

Eric, Thank you for your support. Here are the details you request:

Roon version 1.2 (build 161) stable (64 bit)
OS X Yosemite version 10.10.5
Roon Core running on IMac (27-inch, Late 2013)
3.2 GHz Intel Core I5
24 GB memory 1600 MHz DDR3
Music Storage is on a Synology DiskStation DS1812+
120,000 Total Tracks (30,000 Tidal, 80,000 16 bit Flac, 10,000 24 bit Flac)

Network is 5 music zones all with Ethernet Cat 5 Connectivity - The modem is from Verizon Fios - Actiontec Wireless Broadband Gigabit MI424WR installed approximately 2 years ago
I use many digital switches and wireless access points
I use only Ethernet wired connections for my music system with the exception of wireless remote control from iPhone and ipad.
My network is mostly PC based with many computers, some used as Roon endpoints.

I have used this 5 zone music network for over 10 years without ever experiencing a significant problem beginning with a Yamaha MusicCast system circa 2005 gradually migrating through Sonos, Squeezebox, JRiver. Now that Roon has implemented RAAT I run everything exclusively on Roon. I have maintained redundacy with Sonos and JRiver.

The system runs flawless as configured, and always has run flawlessly.

The only problem is when I tried to migrate from my IMac Roon Server setup to a sonicTransporter I5 that I just purchased on Thursday. I have tried to make this migration 3 times.

First, I followed Accessing the Roon Database on your sonicTransporter instructions. When instructed to “1.Go into Roon and delete your watched folders”, I disabled all watched folders. Everything appeared to be going as planned. The last step was to “9.Add in your watched folders.” I used paths in the format smb://diskstation/all music files with username and password specified which were identical to the format used on Roon Server for about 18 months now. I also tried including and not including a workgroup name, since it said “if required”. I also tried different usernames and passwords that I verified worked with all my other applications (including Roon) as well as in the “via “Connect to server” found under “Go” in the finder”. Finally, I changed permissions on the Synology NAS to allow “guest” to read and write. In all cases I get the “operation now in progress” message and none of the music is loaded. My Tidal library is loaded and works fine. When I look at the log files there are thousands of mount failures.

I tried a clean install on my second attempt. Since I suspected the mount failures were related to all the information transferred from roon database I decided to install Roon without transferring the roon database. I followed the directions above (4.Delete all the files in the RoonServerDB folder), but skipped the step “5.Copy the Roon Database files over from your computer”. I was willing to give up all my history etc. to get the thing running. When I added watch folders the exact same thing happened.

My third and final attempt was to try to move my Roon Database again. First I used “Library Maintenance” to “Clean Up Library”. I cleaned up deleted tracks and tracks that are not associated with a storage location. I did not clean up tracks that are associated with disabled storage locations, since I wanted to be able to move back to Roon Server on my IMac easily, which I’ve now done three times so I can listen to music. I followed the instruction “1.Go into Roon and delete your watched folders” by “removing” the watched folders rather than “disabling” the watched folders. In doing this I discovered that I could not remove the default “/Users/username/music” in Roon, I could only disable it. I removed all the other watched folders. I went through the same nine step process as instructed.

On my third attempt I have the same problems mounting my music files. I simplified the process by only adding a single watched folder (I also tried this on my first and second attempts). In the log I can see attempted mounts of the default “/Users/username/music” folder that was disabled but not removed because that was not an option. The log also showed thousands of mount attempts on the folder I specified as a watched folder.

At this point I am extremely frustrated and regretting my decision to purchase the sonicTransporter I5.