Roon should create a steady secure tunnel instead of relying on port forwarding

[philr]

This was already discussed in the early access program.which you could have participated in if you so much want to help Roon.

Roon’s CTO addressed the alternative briefly here.

Security with Roon ARC / Roon 2.0

In addition to that, we need to see this resolved, or another mature QUIC solution to pop up there as the ARC app is built using dart/flutter. It’ll get there, we have no doubt, but we weren’t willing to make all of our users wait for it to get this done. The great majority will be able to use port forwarding or VPN solutions with this, and delivering that sooner was the greater good.

Roon are well aware of the issues you raise. Significant effort was put into resolving as many of the port forwarding issues as possible during testing. Hence all the deaths led instructions and links on installing ARC. Sadly some ISPs do make this difficult.

Some users are struggling but given that there are over 100,000 who have installed ARC already the number posting here is quite small and does not demonstrate that

@Stefan_Mauron

Roon users are mostly overwhelmed about the required networking skills they would need

Your letter makes hyperbolic statements like this and states the obvious in many others. What decision would you have made as CEO? Would you have made your customers wait even longer for a mobile solution or gone forward with port forwarding?