Hi @Paul_Whittaker ----- Thank you for the report and sharing this observation you have made with us in regard to the S9+. The insight is very appreciated!
To help aide in our understanding of this behavior you are experiencing with the mentioned remote device (i.e Galaxy S9+), may I very kindly ask you to please provide the following feedback:
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A brief but accurate description of your current setup using this link as a guide.
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Please provide the specs of the Galaxy S9+ remote.
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My assumption is that other remote devices are not having any issues but please confirm.
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During your troubleshooting of this behavior have you tried…
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Not only rebooting the core machine but also any relevant networking hardware as well (i.e router, switches, etc)?
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Reinstalling the application on the S9+?
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I did some searching around the community site and noticed we had another user experiencing some connectivity issues with their Galaxy S6 and setting the device up with a static IP made things function as expected. Can you give this a try and let me know if this action triggers a change in behavior with the S9+?
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-Eric