Further clarification: HEM Electronics was Mytek contract manufacturer and they also developed firmware for us and were representing us in the European Union. In 2018 , the owner Marcin Hamerla decided to register Mytek trademark in EU without our permission. It’s explicitly prohibited by EU law for a representative to register the trademark of the Company they represent and MH did just this with intention to wrestle Mytek business in Europe from us in the manner they are doing it now: claiming they are Mytek, setting up a fake mytek-europe website that is 1:1 copy of our old website and now messing with Mytek clients claiming they can help you or sell you a piece of gear. HEM was a “contract manufacturer”. Similarly, as Foxconn is not Apple, neither HEM is Mytek. All IP, copyright software, designs brand, logos etc were and continue to be Mytek property. We have filed legal proceedings with aim to shut HEM’s Mytek activity by summer. We have no idea why HEM is doing all this (instead of negotiating with us) and what exactly Marcin Hamerla is trying to accomplish now, but this will be shut down. If you need real help from real Mytek and the path forward towards new Mytek products that are actually Roon based and are NOT made by HEM, please talk to us. We will focus on maintaining the support through our tech support system and also the new Mytek Audio Community facebook page: Facebook Groups. Please sign up there and please follow me there for more details on the future of Brooklyn Bridge outside of HEM. Sincerely, Michal Jurewicz, Mytek Founder and President