Album cover and release date changes when adding album from Tidal

Support Metadata
1

Content you’re reporting an issue with

Artist: Helloween
Album: Helloween (2021)

Have you made any edits to this content in Roon?

No

Is this content from local files, TIDAL, or Qobuz?

Tidal

Screenshot of import settings

N/A

Description of the issue

Before adding the album, Tidal version shows the correct album cover, but incorrect release date. After adding it from Tidal, it shows the correct release date but the album cover changes to something else.

Additionally, deleting an album from a streaming source is a separate issue, but happens for all albums (see below). After deletion, it’s very difficult to get back to it as you simply cannot ‘go back’ to find it again.

Before:

image
image1339×611 117 KB

After:

image
image1312×608 81.7 KB

Deleting (any album) saved from a streaming service:

image
image1036×609 7.86 KB

2

It’s not just Tidal. I have been re-ripping my entire CD collection this summer. I have been making sure that the rip has the exact cover art as the CD I am ripping. I would say that 20% of the time the Roon metadata changes the cover art to something else it thinks is correct. I always go back and change it to match the CD but it makes the process go much slower as I can’t just rip and forget.

3

In Settings → Library → Import settings, you can set Roon to always prefer your own cover art.

4

I did that. It made things worse. That was not a solution for me.