Albums From Qobuz Showing Up As Unavailable In The Roon Library

Using the Channel Layout “Other” hack, I have 235 unavailable Qobuz albums. Mostly it seems to be Naxos, Supraphon and Tacet but there are a lot of other labels affected as well. A pattern seems to have been the replacement of 44.1/16 versions with higher rez 96/24 versions.

Relatively recently I went through an exercise of finding alternative unavailable Qobuz versions and got my unavailable list down to 16. There must have been quite a clear-out of unavailable licensed material at Qobuz and it must have been recent.

Shouldn’t refreshing Qobuz via the services page do that, without rebooting?

That didn’t work for me this time - it showed only 2 albums with format “Other”, while there were 86 albums that needed replacing…

Just searched on Percy Grainger - yup, many of the Richard Hickox complete series are deemed ‘unavailable’. This is disappointing :frowning:

Streaming is becoming a real PITA :roll_eyes:

This really emphasizes why I keep (and prefer) a local collection.

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Interesting. My list is actually growing. “Other” showed 235 a few hours ago. I replaced about 20 and now its 269. My guess is there is a library scan going on. Who knows how deep this is. That was quite a list of affected labels.

Yes, considering this is supposed to be a hobby, for me at least. Hence why I have Tidal in Roon but with no favourites or library entries, just for the option to play additional music I don’t own.
Adding favourites from streaming services is not worth the aggravation, IMO.

There have been a number of comments to that effect, but this particular issue is not normal behavior for streaming.

All small classical labels. I wonder if they use the same server, belonging to Naxos for instance.

Perhaps not “normal”, but it has happened before, and individual titles are being pulled (and sometimes replaced) on a regular basis. What makes it worse, there is really no reliable, convenient way to identify which titles in one’s collection have been pulled/replaced.

Frankly, maintaining my local collection seems easier at times. :wink:

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I’m at the point where I’m not going to take much time trying to identify every affected title. I’ll just deal with each one as I come across them; if only Roon would provide a reliable and convenient way to identify affected titles. :roll_eyes: Roon knows these albums are unavailable, so why isn’t there a Focus option to zero in on albums/tracks marked “unavailable “?

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I too prioritize my own collection, and I’m glad my favorite albums are not affected by this issue.

My concern is that the Roon developers may in fact consider this behavior normal. With a few albums here and there, it was a minor inconvenience. With hundreds (in my case) and the prospect of more disappearing at any time, it’s no longer practical to try to keep up. I hope that Roon will see this as something for them to address.

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Much discussion of this earlier in the thread.

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This Qobuz problem is the first I have experienced (or noticed) in 5 1/2 years of using Tidal and Qobuz. They would be useless to me without being able to favor albums to be included in my Roon library.

Its happened quite a few times.

Exactly, with that, it would become much more manageable.

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I see that these albums are appearing as unavailable in Qobuz as well, so the root problem is there.

Roon could still significantly improve its user experience by either

  1. Giving users the tools to identify albums with missing tracks, replace them with current versions, and transfer metadata to the new versions; or
  2. Enabling Roon to recognize that these tracks actually are still available and connect its data with the current versions automatically.
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There is no will to address this either from Qobuz or roon. See this dialogue with David Craff from Qobuz on the Qobuz Feedback Thread.

https://community.roonlabs.net/t/qobuz-feedback-thread/190291/22

This is from two years ago. There was talk of Qobuz passing roon a “Global ID” that could be used to handle unavailable albums more gracefully, but nothing has come of it.

I think you’re not getting how streaming works and confused about the hosting of the original companies servers and not streaming. Nothing available from Qobuz lives on Naxos or Chandos servers or any other server than their own Qobuz servers. All stuff available on Tidal lives on Tidal servers. When a label is acquired by another company they may lose the rights to stream it nothing more.

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Or sell the music for that matter. I’ve had albums that I’ve bought disappear from the Qobuz shop as well.

Still imo. If you like music. Buy it and make sure you’ll have a copy at home.

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