Roon Core Machine QNAP TS251 running firmware ver. 5.0.0.1858, QTS 4.3.4, Celeron processor and 8GB RAM Networking Gear & Setup Details Billion 7800 Router running through Netear 8 port unmanaged switch Connected Audio Devices Meridian 218 Zone Controller Number of Tracks in Library Libra…

Hi @noris I’ve just installed the Build 882 update and…wait for it…everything’s back!! I don’t know how you did this but I have EVERYTHING back, tags, bookmarks, playlists…the LOT. The mystery for me is that in uninstalling and reinstalling the core I deleted everyhting in the Roon_Server folder a…

Hey @Alan_McMillan , Thanks so much for reporting the issue and all the subsequent updates. We’re grateful for your efforts in getting things moving. Would you please disable the network share to your NAS in Settings → Storage, restart your Roon Core and set up your NAS as a storage location again: …

I’ve reinstalled the Roon server app and that gives me a new library that is a mess as I’ve lost all my curated details. My issue is with the backups that cannot be restored. I had occasion to restore from a backup last month and I tried to restore from that very file and it failed. Why would that h…

Hello @Alan_McMillan , We are investigating this issue with QA at the present moment, it appears that this issue may have been due to a failure with images being migrated properly. Can you please upload your Roon database (the entire RoonServer folder) that exhibits this issue to the following loc…

Hi @noris It was a long day yesterday. I finally realised I could download the folder from my own NAS share link! DUH! I’ve therefore uploaded the Roon_Server folder as requested to that Zoho workdrive link you gave me. I started doing so last night but it’s just over one gig and my upload speed i…

Hi @noris One other thing has occurred that may point to what’s going on here. I tried to update my account avatar just for the sake of seeing what worked and what didn’t. It gave me the opportunity to browse to a photo and select it. It then showed in the little round preview window…but it wouldn’…

Thanks for sending that database over @Alan_McMillan , I’ve forwarded it to the QA team.

You’re welcome @noris I really hope something comes of this. The idea of having to re-curate my entire library again scares me witless.

Hey @Alan_McMillan , Glad to hear you got your library back with the new Roon release! I hope you and your loved ones have a great holiday celebration and that you have access to all your tunes :musical_note: !

Build 882 sucks! I’m showing a 1/10 of my artists that what I should have before the update. Last night was showing 1/3 of my artists then this morning I was showing 50% of those I was seeing. Soon I won’t have any artists in my database. I can search for the artists that aren’t shown on the artist …

I have gone from around 5,000 albums to 500! I had the problem, rebooted Roon and the problem seemed to be solved, but, today I appear to be back to square one. I am presuming that the solution being presented here is to completely uninstall and then reinstall Roon.

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Albums not showing after Build 880 is installed

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