Support

Port Forwarding Help This category is for cases that require assistance with Port Forwarding. Port Forwarding Resources This category includes information about port forwarding, with troubleshooting details for specific routers and ISPs. Metadata This is the place to talk about your metadata issues. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues.

Topic	Replies	Views	Activity
Do not use router's DMZ setting for configuring ARC Support We are starting to see an alarming number of recommendations from Roon users to use a router’s DMZ setting in order to make ARC configuration easy. Activating the “DMZ” setting on your router/firewall has the effect of …	2	528	September 22, 2022
I'm having a problem with Roon -- how do I report it? Support	3	325982	February 24, 2019
About the Support category Support	1	7158	June 21, 2015
Does router d link support arc Port Forwarding Help	1	45	September 28, 2022
ARC worked fine for a few days then stopped until performing "Roon ARC" in Settings Support	0	4	September 28, 2022
Issues with ARC outside of home wifi Port Forwarding Help	15	122	September 28, 2022
Kernel panic on ROCK V2.0 Support	6	60	September 28, 2022
How to enable volume leveling Support	2	36	September 28, 2022
Roon Arc was unable to securely access your Roon Core Port Forwarding Help	2	98	September 28, 2022
ARC cant connect to my Nucleus/network Port Forwarding Help	6	73	September 28, 2022
Setting up Roon ARC on Mac mini with Google Home Wifi Port Forwarding Help	1	38	September 28, 2022
Downgraded from 2.0 to 1.8. Roon Client on iOS and MacBook won’t connect to core on Win7 PC Support	14	103	September 28, 2022
Upgraded Nucleus to 2.0 but then recent update rest to 1.8 and now can’t connect Nucleus Support	0	14	September 28, 2022
Trouble gettin Roon Arc to work Port Forwarding Help	1	86	September 28, 2022
Poor connectivity with Roon Core Support	15	177	September 28, 2022
Roon Arc not working! Port Forwarding Help	20	352	September 28, 2022
Android Roon Client has trouble finding core, then freezes after being connected Support	0	11	September 28, 2022
ARC issue with Linksys WRT1900AC on Optimum Internet Port Forwarding Help	1	51	September 28, 2022
How I got ARC to work Port Forwarding Resources	0	108	September 21, 2022
Port forwarding issue ARC with Shaw TG4822 modem and Netgear RAX70 router Port Forwarding Help	9	82	September 28, 2022
ARC installation not working with Orbi Support	33	135	September 28, 2022
Why did my Roon nucleus not upgrade to 2.0 after following migration instructions and adding the roon file to data file? Support	5	53	September 28, 2022
Can I lock my own metadata changes? Metadata	4	75	September 28, 2022
Is it possible to stream chromecast from Roon ARC? Support	8	93	September 28, 2022
Qobuz album access - “Error loading page - please check network connection” Support	1	29	September 28, 2022
Just a terrible show with 1.8 and 2.0 Support	5	124	September 28, 2022
NUC with ROCK will not update Support	1	46	September 28, 2022
Trouble accessing Nucleus directory from File Explorer on Windows. No Group Policy Editor in W11 Home Nucleus Support	5	45	September 28, 2022
Freeze on loading Artist Support	0	18	September 28, 2022
Roon Rock stuck on 1.8, solution not working Support	1	17	September 28, 2022