Support

ARC: Port Forwarding Resources This category includes information about port forwarding, with troubleshooting details for specific routers and ISPs. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues. ARC: Port Forwarding Help This category is for cases that require assistance with Port Forwarding. Metadata This is the place to talk about your metadata issues.

Topic	Replies	Views	Activity
How to get help with Roon Support Do you need help with one of our products? Well, you’re in the right place! Just click on the “Get Help” button at the top of the Support category, or click the image below… From there you simply need to answer a few…	2	4459	February 12, 2024
About the Support category Support	1	10614	June 21, 2015
Missing Album in Roon's Qobuz Integration (ref#71BG4U) Support	15	21	March 22, 2025
Issue with Changing Settings to DSD 512 on Gustard A26 (ref#AI8SGE) Support	20	40	March 22, 2025
Roon Server PC Domain Change Causes Login and Playback Issues (ref#MGBGOV) Support	8	41	March 22, 2025
Qobuz 192/24 tracks skip after 15-18 seconds in Roon (ref#PFON6X) Support	33	379	March 22, 2025
Roon unable to connect for multiple days (ref#KNUWAR) Support	0	4	March 22, 2025
Qobuz playlists and albums not displaying in Roon (ref#UGUF6O) Support rctt_10-null-2	4	36	March 22, 2025
Roon skips tracks with no sound on Eversolo A8, works on other setups (ref#YY5CNS) Support	2	10	March 22, 2025
Intermittent Track Skipping and Timeline Sync Issue on Mac Mini with RoonServer (ref#OFX4M8) Support	12	71	March 22, 2025
Tailscale stopped working with Roon ARC, showing 'Not ready' message (ref#G68OY1) Support	1	16	March 22, 2025
Roon incorrectly selecting edited/clean version of a Run the Jewels track Metadata	3	24	March 22, 2025
OPPO 205 Not Detected by Roon After Update (ref#2JIWHE) Support	5	63	March 22, 2025
Random missing tracks on newly added local albums after update (ref#7B7LL4) Support	11	60	March 22, 2025
Backup Settings Confusion and Cleanup Strategy (ref#5NQLJH) Support	3	33	March 22, 2025
Intermittent Logout and Playback Failure Error (ref#P0G8JP) Support	40	141	March 21, 2025
Roon ARC fails to download music over Tailscale on iOS (ref#JTMGR8) Support	25	167	March 21, 2025
RAATServer error on Raspberry Pi 3B+ with vc4-hdmi (ref#AQBJUV) Support	19	33	March 21, 2025
Roon backup failing to network shares on Audiolinux server (ref#THCE0K) Support	16	71	March 21, 2025
Nucleus HDMI port Incorrect downsampling Nucleus Support	56	420	March 21, 2025
My Android devices can't connect to Roon ARC (ref#4KHPJM) Support	6	25	March 21, 2025
ARC Android Auto issues with connectivity and playback (ref#T1656L) Support	0	11	March 21, 2025
Frequent Connectivity Problems with Roon-Titan during Playback (ref#HXIQSD) Support	31	210	March 21, 2025
Qobuz library on Roon is truncated Support	8	175	March 21, 2025
Nucleus+ experiencing severe slowness and loading delays (ref#9NAA2Q) Nucleus Support rctt_11-11-1	89	809	March 21, 2025
Unable to connect to ROCK via SAMBA on Windows 11 (ref#DCTM3Y) Support	1	18	March 21, 2025
Sonos speakers disappeared from Roon app (ref#MI9KDW) Support	9	41	March 21, 2025
Random playback interruptions (ref#MQ0V6C) Support	2	18	March 21, 2025
Roon fails to start on Mac OS (ref#FPCYSA) Support	11	55	March 21, 2025
Playlist tracks grayed out and unavailable (ref#AS9JMC) Support	6	30	March 21, 2025