Support

Metadata This is the place to talk about your metadata issues. ARC: Port Forwarding Help This category is for cases that require assistance with Port Forwarding. ARC: Port Forwarding Resources This category includes information about port forwarding, with troubleshooting details for specific routers and ISPs. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues.

Topic	Replies	Views	Activity
Problems with Roon Cloud and latest Server update Support There does appear to be an issue with Roon latest update build 2.60(1629) and/ or Roon Cloud for some people manifesting in various problems. See this post from a fellow mod for a little more information but this will n…	8	436	February 15, 2026
macOS Sequoia Roon Server / Device Connectivity Issue, Roon Status & Workaround Support The Issue macOS Sequoia (version 15), has tighter (and more obfuscated) network security settings than preceding macOS versions. This is causing problems during Roon updates; despite being previously enabled during the …	4	2850	June 18, 2025
How to get help with Roon Support Do you need help with one of our products? Well, you’re in the right place! Just click on the “Get Help” button at the top of the Support category, or click the image below… From there you simply need to answer a few…	2	6085	February 12, 2024
About the Support category Support	1	10951	June 21, 2015
No audio devices found after Roon 2.60 update (ref#7PLC6K) Support rctt_-01-2	12	87	February 15, 2026
Unable to set up Roon on PC after previous installation on old Mac (ref#CXFP08) Support rctt_null-02-1	0	4	February 15, 2026
ARC auto-configuration failure (ref#2SLF6E) Support rctt_null-04-2	1	17	February 15, 2026
Roon update leads to inability to find server (ref#W3K0LT) Support rctt_-02-1	1	28	February 15, 2026
Message 'Waiting for Roon server' despite Mac showing connection (ref#WCXVL7) Support	1	18	February 15, 2026
Unauthorization issue on RheinZ1 server (ref#WW2M27) Support rctt_-09-2	1	20	February 15, 2026
Roon ARC unable to access Roon Server due to Network error 526 [Investigating] Support rctt_null-04-2	22	218	February 15, 2026
Roon ARC diagnostics show 'Not Ready' despite green connection status (ref#DDF5NP) Support rctt_-04-2	2	12	February 15, 2026
Missing email confirmation link (ref#MHYE9I) Support rctt_-10-3	2	17	February 15, 2026
Mono MP3 issues channel mapping to stereo (ref#THJ01O) Support rctt_-01-3	0	11	February 15, 2026
Streamed albums unexpectedly re-added to library in Roon (ref#8TLTG1) Support rctt_-10-3	4	23	February 15, 2026
Roon interruptions during 192 kHz streaming (ref#T9NAK9) Support rctt_-01-2	6	55	February 15, 2026
No audio devices found in Roon application (ref#HYM2LM) Support	11	34	February 15, 2026
Roon homepage and daily mixes loading slowly or not at all (ref#43CSSR) Support rctt_11-11-2	12	115	February 15, 2026
Roon ARC unable to access due to Network Error 526 and MultipleNatFound status (ref#8NXF8C) Support rctt_null-04-2	1	14	February 15, 2026
DSP Upsampling Causes Audio Muting on Mac OS 26.2 (ref#SVTJWC) Support rctt_-null-2	9	81	February 15, 2026
RAATServer USB device scan detaches HID drivers on Arch Linux (ref#AY47NK) Support rctt_-null-1	2	19	February 15, 2026
Android Tablet unable to find ROCK (ref#M0GOR0) Support	18	121	February 15, 2026
Roon experiences delays in playback start and skips tracks or stops (ref#BDLPGG) Support rctt_11-01-2	13	120	February 15, 2026
Roon Ready Playback Failing to Initialize After Update to 2.58, Restart Potential Workaround [Roon Investigating] Support	93	611	February 15, 2026
Unable to establish ARC connection (ref#K9DDA5) Support rctt_null-04-2	6	55	February 15, 2026
Daily mixes failed to load after previously working (ref#PH0KA0) Support rctt_-11-2	16	101	February 15, 2026
Focus filtering not working on Windows 11 with Roon version 2.58 (ref#ABFO0B) Support	6	51	February 15, 2026
Roon Remote can't find Roon Core after update (ref#0HRRPV) Support	11	85	February 15, 2026
Temporary Roon Nucleus Plus connection issues with Fritzbox 5490 (ref#OEUCD6) Support	0	16	February 15, 2026
ARC fails to work post-ROON password reset (ref#378O36) Support rctt_null-04-2	0	19	February 15, 2026