Support   Nucleus Support


Topic Replies Views Activity
About the Nucleus Support category
3 1084 June 29, 2021
Need Help With Nucleus? Start Here

Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a clos…

2 2781 October 25, 2018
Nucleus is Dead
14 243 September 19, 2021
Invisible albums on internal SSD
medium
7 126 September 18, 2021
Qobuz loads, does not play with new Nucleus
medium
9 127 September 17, 2021
Roon keeps stopping then starting again later
high
3 71 September 17, 2021
I/O issue now where there was none
high ,  escalated
11 157 September 17, 2021
Connecting Roon Nucleus+ to Moon
low
2 55 September 16, 2021
Nucleus not found anymore, suddenly - without any network or hardware changes
high
8 116 September 15, 2021
Roon Nuclus stopped working
high
4 133 September 14, 2021
Roon update now means "there is an issue loading my database"
high
10 165 September 17, 2021
Question on Importing Files to N+ as Folders
medium
3 51 September 13, 2021
UserName/Password for server Nucleus +
low
4 883 September 13, 2021
I can't connect my Roon to my Linn DS
high
6 104 September 11, 2021
Can't find find Roon Nucleus+ anymore (Mac OS / Mac iOS)
high
5 71 September 10, 2021
Even under 1.8 CD ripping problems
tracking
13 543 September 9, 2021
Roon Endpoint Lost Connection to Nucleus
medium
14 164 September 8, 2021
AUDIO DEVICE troubleshooting
high
4 103 September 14, 2021
Why does the number of albums on the homepage and album page differ?
9 244 September 10, 2021
Roon Remote keeps losing the connection to Nucleus
medium
27 287 September 13, 2021
Qobuz playback issues on Nucleus
medium
37 984 September 8, 2021
Nucleus keeps losing 5.1 settings
low ,  tracking
11 301 September 13, 2021
Roon reports phantom I as uncertified following power outage
medium
4 86 September 2, 2021
Roon Nucleus stops playing
high
8 120 September 1, 2021
Nucleus problems after update
high
9 138 September 13, 2021
Roon Server Software shows not running
high
3 110 September 5, 2021
Roon Nucleus cannot be found on local network
high
10 166 September 2, 2021
Backup to computer quit working
high
7 104 September 2, 2021
Long waiting times befor songs start playing
high
7 93 September 2, 2021
Roon lost my storage
high
4 122 September 2, 2021