Support   Nucleus Support


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About the Nucleus Support category
1 914 January 7, 2019
Need Help With Nucleus? Start Here

Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a clos…

2 2350 October 25, 2018
Nucleus and Multichannel ouput via HDMI issue
audio
34 361 April 16, 2021
Roon Nucleus is on my network but it will not allow me to connect
open ,  high
5 53 April 16, 2021
Roon Nucleus Connectivity Issues
service
68 854 April 15, 2021
Roon has lost lost control of the audio device - Ayre QX 5-Twenty DAC
medium ,  escalated
4 60 April 15, 2021
Roon Nucleus loses contact with tidal and Qobuz
open ,  medium
5 68 April 15, 2021
Even under 1.8 CD ripping problems
9 164 March 24, 2021
Nucleus + Internal SSD format
8 74 April 14, 2021
Linn DS support request
medium ,  escalated
18 162 April 14, 2021
My iMac can't find my Nucleus!
open ,  medium
3 60 April 14, 2021
The scanning does not finish
3 42 April 14, 2021
Random music stops after library migration
escalated ,  high
10 89 April 13, 2021
Need to reboot every other day or so
open ,  medium
2 61 April 13, 2021
Nucleus kicks out of audio zones
escalated ,  high
16 134 April 12, 2021
Nucleus regularly crashing
high ,  escalated
9 124 April 13, 2021
Nucleus + Losing Connection
21 298 April 12, 2021
ROON Repeatedly Crashing (Nucleus)
high ,  open
2 74 April 12, 2021
Music stops playing after 3 sec. and jumps further from title to title
open ,  medium
9 128 April 12, 2021
Artwork slow to load using new Nucleus
0 30 April 12, 2021
Roon Nucleus Crashing
priority
9 166 April 11, 2021
How can I see the internal storage file folders
1 60 April 11, 2021
Nucleus is not working
1 66 April 10, 2021
Library scan stops play
5 54 April 10, 2021
Playlist headline editing
2 41 April 9, 2021
Can't Access Nucleus Internal Storage
high ,  escalated
8 124 April 8, 2021
Nucleus+ and Qobuz issue
medium ,  escalated
13 162 April 6, 2021
4-seconds crash
11 158 April 6, 2021
Can't login to Qobuz on Nucleus
high
3 34 April 6, 2021
Disconnects from core
open
12 135 April 5, 2021