ARC cant connect to my Nucleus/network

[benjamin]

Hey @Ernesto_Del_Aguila,

Thanks for giving that a try! After reviewing a similar thread here:

Verizon Fios and Netgear Orbi [Solved - Bridge Mode, Turn Off UPnP on ISP Router]

I have a similar setup. Orbi RBR750 in bridge mode with Century Link fiber. Your Orbi should have an external IP address under WAN settings So long as your Verizon Fios router is passing everything through to the Orbi, no settings should matter on the Verizon box. There is a Port Forwarding screen on the Orbi, and you should be able to confirm this using other websites like ismyportopen.com etc.

They found success with turning off UPnP after enabling bridge mode and restarting their router + core. Give that thread a read and let me know if that helps at all