ARC can't connect to Roon, using Android device (ref#8WVD52)

Support ARC: Port Forwarding Help
1

Network Setup

· I use multiple routers, none of which are provided by my ISP

ARC Status

· ARC is *Ready*

Describe the issue

A

Describe your network setup

I'm using Samsung mobile and ARC can't connect my Roon Server.

2

Hello @Seungkwon_Shin ,

Thanks for reaching out. Can you please confirm the model/manufacturer and ISP of your network setup? What error message do you see listed in Roon Settings → ARC, can you post it here or share a screenshot? Does the ARC app work as expected on WiFi? Have you ensured that port forwarding is correctly configured on your routers?

3

Dear Noris.
I’ve reset my roon server and problem was solved.
Thank you

4

Hi @Seungkwon_Shin,
Great we’re glad you were able to resolve the problem! I’ll mark this thread as solved for you. It’ll remain open for a couple more days in case the problem returns.

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