Meh.
This is a technical issue that official support doesn’t always want to mess with. Roon is technically advanced as it is.
זה מה יש.
It’s not that they don’t want to. It’s just that they are slower working through threads than customer patience often lasts. Staffing issues as I already mentioned
Yeah, I don’t really buy that about support.
The OP was 2 weeks ago; no one at support even viewed the page and said “we’ll get back to you”.
They’ve said in the past they want to help people with ARC. If they don’t want to, they shouldn’t have it in the “support” category of the forum.
Label it “support from the community”
If you look at other threads, they currently often need more than 14 days. And understandably they probably prioritize “can’t use Roon at all” threads
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