Arc error draytek router

[ruud_casteleijn]

Roon Core Machine

Core on a windows 10 laptop

Networking Gear & Setup Details

1. Who is your internet service provider?
   Odido

2. Please list the make and model of your modem and router?
   Draytek vigor 2132f

3. Do you have any additional network hardware, like additional routers or managed switches?
   No

4. Does your network have any VPNs, proxy servers, or enterprise-grade security?
   No

Connected Audio Devices

Description of Issue -

What is the exact port forwarding error message you see in the Roon Settings → ARC tab?

Error message:
{

“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},

“external_ip”: {“actual_external_ip”:“5.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},

“natpmp_autoconfig”: {“status”:“NotFound”},

“upnp_autoconfig”: {“status”:“NotFound”}

[ged_hickman1]

Have you set up port forwarding in the draytek?

[kc1]

Assuming that 192.168.100.100 is your Roon server’s IP:

Open Port example:

Firewall rule example:

[ruud_casteleijn]

Many thanks for the detailed info. Arc is working again!