Arc not working,

Roon Core Machine

Roon Nucleus

Networking Gear & Setup Details

Orbi RBR750, Nucleus connected to satellite via ethernet
No vpn

Connected Audio Devices

Hegel H390 via wireless network

Number of Tracks in Library

22k tracks

Description of Issue

{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“xxxx”,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.1.1”,“found_upnp”:true,“error”:“<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\” s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/\“><s:Body><s:Fault>s:ClientUPnPError<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">501ActionFailed</s:Fault></s:Body></s:Envelope>”}
}

@John_Monju, please provide details of your ISP and any additional network equipment, e.g., ISP supplied modem or router, you are using. Thanks.

Cox cable, Lafayette Louisiana. Cox modem, it’s also a streamer.

John, don’t tell the world the password on your cable modem.

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